Having moved into our new home, we were quite worried after mould appeared shortly after moving in. We decided on Vinci response services after reading many reviews on various companies. From the first phone call with Raj to subsequent phone calls with Kristina in the office, we were dealt with in an incredibly polite and professional manner. Regarding Darren who surveyed our property to Craig who carried out the work, again we came across professional people who obviously knew what they were talking about, and also giving reassuring information without worrying the life out of us. From the first phone call to work being carried out on Christmas Eve was about 8 days, the speed of the service probably saving us from a far bigger problem a few weeks down the line. I cannot thank Raj and his team enough for great advice, and a fast response. I would not hesitate in recommending vinci to anyone. Great job, 10 out of 10.

Contacted the company last night about my mould issue, and by today I had a reply, with a phone call from Raj. What a top guy. He explained in detail the problem I have, possible solutions as well as some valuable free advice which was extremely kind of him. The issue is in my landlords hands for now, but if I ever need mould removal services personally I will 100% be using Vinci Response. Thanks again Raj, I appreciate your professionalism and honesty.

My whole experience from beginning to end, when I first contacted the company for a quote & spoke to Raj to the 2 lovely people that came out to remediate the damp was exceptional. Raj was friendly, professional and very knowledgeable. My flat looked so much better after the work had been carried out. I am keeping my fingers crossed that the Mould won't return this winter as I have new tenants and replaced the extractor fan for a more powerful one. Raj was very helpful advising me on how to ensure that the mould does not return. Without hesitation, I would recommend this firm to my friends and family.

The service that Vinci Response Services provided can only be conveyed as outstanding. The service i received was excellent, Raj went through every detail before the work started. When Mick and Craig arrived they explained every detail, Mick's knowledge is outstanding and he provided some additional advice. The remediation work is at the highest quality, i would and i have already recommended Vinci Response Services.

Ben and Shane did a brilliant and really thorough job on clearing a huge amount of spilled paint from my patio. They were prompt and very polite. Raj back in the office was a pleasure to deal with.

Excellent service from the beginning, from trying to explain the matter to Raj to having Gavin conduct the survey. We would not have known about the concealed mould in the house that was causing health problems if it hadn't been for their home check. Vinci Response Services comes highly recommended.

We had a severe pigeon guano infestation to an external facade and roof area of a 14 story building. I was introduced to Vinci Response who we instructed to carryout the removal and sanitisation of the building surface areas to enable contractors to carry out specialist works.I was extremely pleased with the efficiency, knowledge and commitment shown by VR in what was a very challenging environment. i will be using them going forward

Excellent service - we have just bought a new house and found a nasty window covered in black mould, Raj and the team sorted it within a day or so of contacting them, before we moved in. The price was extremely reasonable and Raj and Craig were friendly and knowledgeable. We now have peace of mind! Highly recommend.

Amazing service from my initial phone call with Kristina right through to Alan completing the job. Alan done an amazing job. Will definitely use you in the future. Many thanks as always Michael

Vinci cleaners totally saved the day by removing tough sticky gaffa tape residue from high up windows which we thought might not be possible. Lovely, professional staff - highly recommend.