Purchasing from lunapark is straight forward and easy. They offer great Japanese exclusives which can be hard to come by from other sites. If requested they do offer down payment programs and paypal for those looking to limit risk. They respond over chat pretty quickly when you have questions. I would have given a 5 but sometimes they can be a bit slower than desired to get your items shipped. So far I have bought multiple items and always got what I paid for,

Have bought several Mafex and Macross figures and have not been disappointed. Excellent customer service and support if you should have any issues. Would recommend.

I have been purchasing collectibles from this store for many, many years. My experience has always been great. Their customer service has always been consistent and top notch. Items always arrive on time and the communication with the owner of the store is great. They always reach out to Make sure you are satisfied and that the item arrives safely and complete. That’s an unusual quality for any store to have given how much product and repeated business there is and this store has. I highly recommend this store and their items. Buy with a piece of mind and assurance you will get your merchandise. If you have your doubts. Reach out to the owner they will respond and try hard to provide satisfaction.

Customer service responds very quickly. New goods are shipped quickly. Rare goods are usually shipped within 3 months.

An excellent company with responsibility and punctuality, as well as good prices

Great service Recommended I’ve been ordering from them for the past few years No issues

Shop from which I have been purchasing supplies for a few years now and I must say that I have always had a great experience... It has very friendly and polite staff with its customers and is ready to fulfill every request that is you asked... Shipments are absolutely well protected to preserve the box of our favorite products during their journey and I must say that they are also very fast in their deliveries..I would recommend everyone to contact this fantastic shop for their future purchases and I am sure that you will be fully satisfied!!!!

Their service was great but has been going really down for the past 4 months. Recently I ordered an instock item on August 24 and as of September 15 it is not shipped out. Very disappointing. Update: My item did arrive on October 10th. I do not appreciate that I had to contact customer support to find out this item was backordered even though it was in stock at the time.

Made my pre-order in May for Gundam Fixed Figuration Deathscythe Hell with Lunar Park Store. The price has gone up a lot since then. I knew mine is the second batch which is released in August even the advertising says the product will be released in July. The order was shipped to Australia on the 2nd day after it released. I am super happy it only took 5 days to arrive. Will recommend this store to my friends. I think they can improve on taking initiative to up date buyers during the preorder period.

J'ai acheté une figurine qui n'était plus nulle part depuis des années , je l'ai trouvé au prix de vente de base à sa sortie. J'ai commandé et très rapidement j'ai été livré par transporteur Fedex Aucun soucis de livraison la figurine était en parfait état Je recommande fortement en tout cas pour ma part tout s'est très bien passé