Verified
To be able to wonder around without…
To be able to wonder around without being pestered but when we needed help in ordering a very helpful sales assistant.
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The sales person was attentive without…
The sales person was attentive without being over bearing. He was most helpful in answering all our queries.
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A company to trust
Personal customer shopping . Someone to talk to who could answer our questions yet guide us into a wider way of thinking enabling us to make a choice way beyond what we thought was possible. To be given time and presence is a gift especially when it is wrapped in experience. Delivery was on time and the thought given to where our purchase should go was much appreciated when I had forgotten all about it 😲.
Verified
Excellent delivery service. Simon & Scott
Simon and Scott called half hour before arrival. Arrived exactly as they said. They were both courteous, friendly and gave great advice on the furniture. They put the required parts together super efficiently without any bother and were super helpful moving the heavy bits to where wanted. Nicest delivery team we've had in a very long time!. Very happy with the furniture and delivery service. Thank you both!
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False advertising
We were effectively 'conned' into visiting the shop because the sofa we wanted in the leather we wanted was pictured for £1400 in a 'flyer'. When talking to the salesman we were told that that price wasn't for the sofa illustrated but for the same model with cloth upholstery. The sofa in leather was a thousand pounds more. I considered that to be misrepresentation.
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Great service
Very pleased with our new dining chairs and the delivery guys were terrific. I would definitely recommend John Doe for quality and professionalism.
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We had such great service from the guys…
We had such great service from the guys over there in Diss , bought a coffee table and 2 bedside tables Great old fashioned service and had some great food too in the coffee shop
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Excellent Customer Service.
The Staff were very friendly, helpful & supportive from the outset in providing excellent customer service,Tina in sales going the extra mile to ensure our expectations were met in full. Thank you to the John Doe Team.
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Excellent customer service
Excellent customer service
Verified
Fabulous company to deal with
Fabulous company to deal with. Their after sales service is first class. Would definitely recommend them. Many Thanks Dave & Margot