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Customer Service top of our list
Excellent Customer Service By one of your team explained everything we needed to know.
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Try John Doe first…
I have used John Doe several times over the past 4 years. Their customer service is faultless from placing an order through to fitting and follow up. In my view they are good value for money for the quality of service and product they offer.
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Buying a new bedVery patient salesman. B
Very patient salesman. Explained all the beds’ capabilities very well. Arranged for delivery and pick up of old bed Very courteous and helpful
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Excellent service as always
Excellent service as always
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John Doe is wonderful
John Doe is wonderful, exactly how all companies should operate. Not only did we find a glorious orange sofa bed with the help of attentive and knowledgeable staff on the shop floor, and deliver and assemble it on time, with skill and courtesy, but they subsequently sent out Scott and Simon on two occasions to dismantle, move and reassemble the sofa when we were renovating - at no cost. We wish them all great success and encourage all shoppers to visit their showroom in Diss.
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The quality of the carpet is as…
The quality of the carpet is as expected. The fitters were untidy at first but cleaned up after payment leaving only a small scuff mark.
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Nice people & good service
Nice people & good service
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Quality and care
Every one was helpful and friendly, carpet was laid expertly , furniture delivered and assembled and placed where we wanted with care , all waste taken away .
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The customer service was great
The customer service was great, with expertise from all the staff, they were kind, welcoming and able to respond to all our queries.
Verified
Great service all the way through
Great service all the way through. Special mention to Jenna who was super helpful and showed initiative when booking in our delivery. Very happy once again with our purchase and experience