Wondered if I could buy a new tap handle as ours had lost some paint cover. Answered quickly with a solution and delivered really quickly.

Excellent service, very happy with what I received

Excellent customer service. Needed a new cartridge for a basin tap I’d bought years ago. Emailed customer service who arranged order and dispatch of new cartridge, all within hours of original enquiry. Cartridge arrived a couple of days later. Tracking and update on progress was great.10 out of 10

Excellent customer service from House of Enki. When you are running your own business you need timely and helpful advice from suppliers. Rarely have I come across a company that satisfies this requirement to such a high degree. Will definitely be purchasing more products from in the future. Many thanks.

I ordered the part i needed and they delivered it the next day when it was really needed as it was an emergency

The product was fine. I managed to source what I needed but the issue I had was that I tried to contact House of Enki repeatedly as I needed the item urgently and wanted to ask if they could arrange courier to speed up the delivery. But I left numerous voice messages and had no reply. In the end I arranged an Uber to pick up the item.

I can honestly say it was a pleasure shopping with this company. Not only do you receive a very nice email from the owners welcoming you. The order was dispatched quickly and efficiently. The quality is far nicer than the visual online and that was good enough to make me buy! All in all I’m a very happy customer.

I purchased a replacement shower valve for my main shower. That was on Good Friday and it arrived the following Wednesday! Taking into account that we had a full holiday in between order placed to arrival. This was nothing short of amazing. Using the website, placing and paying for my order was cinch. Beside this, the actual quality of the item, solid brass with very heavy chrome plating and overall quality of construction - this was a real steal! Yes I will be purchasing again from this firm. Excellent customer updates via email made the process a pleasure. 5 star service overall.

It was our first time using this online site. They had the part we required and at a good price. So we placed the order & paid for speedy delivery. It was dispatched and with us the following day! Great service as we were working to a deadline for an elderly customer.

Great product - excellent quality and look. Company were very responsive when asked a question. Arrived quickly.