Delivered quickly and followed all…
Delivered quickly and followed all instructions.
My order did not include all of the…
My order did not include all of the items - no explanation or timescale for sending through
Out of stock…..
Made order, got email days later to say item was at least 3-4 week from delivery because it’s out of stock. Yet they still show in stock on website….…. Refund in progress but astonished they take customers money with no idea when they will or if they can deliver the product.
Took money but no stock?
Happy to take my money but did not have in stock. Took 2 weeks to sort refund.
Item not actually in stock
Item not actually in stock, and nothing to inform of that, so delivery (£10.95 for a small item) will be weeks.
Verified
DISGRACEFUL company
DISGRACEFUL company. How are they still in business with these hideous reviews? Ordered something, it came. It didnt fit, we did the return. Item was in perfect condition, simply opened packaging. 'Mr Anderson' on emails stated this wasn't acceptable and it had 'finger print marks' on the item. He stated they MUST have things in resell-able and immaculate condition. I am not sure just how immaculate you need things. Backwards and forwards on emails with Mr Anderson and his condesending and cocky attitude issue and they point blank refuse to refund whilst being incredibly rude. 2 months later I still don't have the item back, they have literally STOLE £50 from me. Wouldn't surprise me if the item has been re-sold and our money kept. Will be looking at taking this further and reporting them.
Item was out of stock though we…
Item was out of stock though we received a full refund. Friendly team
Great service
Great service, I appreciated the friendly staff when I phoned to ask questions and the delivery driver was very helpful and friendly too . The bath is just what I wanted. Am very pleased with the experience.
Although the item I ordered wasn't in…
Although the item I ordered wasn't in stock the after sales process of getting a refund was straight forward.
Advertising items not in stock
I have paid for the items as they were showing in stock only to receive an email stating that they are 3weeks back order . I cancelled the order ,and still waiting for a refund .