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Sonya Willcocks

22 August 2024, 21:44

  • GB

Top marks for Celi…..

As you can imagine going to a packager as a broker you already have a tricky case. My client was purchasing a shared ownership property on a new build development which is pretty vanilla but she had a chequered credit history so our choice of lenders was literally down to 1 provider. I dealt with Celi in the office from day one and she has been amazing from start to finish. Her communication and knowledge of the lender that we had to approach was second to none. Also my client had a lot of vulnerabilities that both the packager, Celi and the lender took on board with great care and attention. Whilst on my annual leave, it was great to receive a mortgage offer today and to say you have made my clients year is an understatement! It was definitely a call that had to make regardless of holiday or not. I cannot thank you enough in your help with this case 😍

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Karen Smith

17 August 2024, 16:53

  • GB

Reassurance at a stressful time

At a stressful time, dealing with Alex was like a breath of fresh air and he certainly lives up to the company name of 'Positive Lending' as that's what our experience was. We were advised Alex would call Thursday and he did. We were immediately advised it all sounded straightforward and if we sent ID he would call first thing to do the application and he did. We had our decision in principle within hours and the whole process was made to feel so straightforward. Everything was clearly explained; there was never any 'chasing up'; there were no hidden fees and the fee we did pay was worth it just to have someone so friendly, helpful, efficient and reassuring to speak to. Highly recommend - thank you!

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Elizabeth

13 August 2024, 20:41

  • GB

Very professional

Thank you to Georgia and Alysha at Positive Lending! Your professionalism and excellent communication skills really helped me with my successful application. I am hugely grateful to you both. I shall definitely be recommending Positive Lending to friends and family.

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Roger Knott

12 August 2024, 22:17

  • GB

Following a recommendation

Following a recommendation, we had the pleasure of working with James at Positive Lending. James brought a wealth of experience to the table and was not only highly knowledgeable but also extremely helpful, all while providing exceptional customer service. I highly recommend James and look forward to working with him again in the future.

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Rob Wright

07 August 2024, 17:25

  • GB

New mortgage deal

A really good effort to get our new mortgage deal over the line. Aware from the start that the process takes time it was nice to get it over the line in at a good pace. Alot of tooing and throwing but a alround good experience. I would recommend using these guys. George worked hard to get everything done.

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Michelle

03 August 2024, 12:01

  • GB

Our application was dealt with by Brad…

Our application was dealt with by Brad and then George - we couldn’t fault either of them. They kept us in the loop throughout the whole process and their support and advice were invaluable.

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Johnny Heater

30 July 2024, 23:35

  • GB

A great experience

The process was made so easy thanks to the excellent work from the staff. Alysha McKinney was very helpful getting the application started and George Downton provided above and beyond support, keeping us updated consistently throughout the application.

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CK -

25 July 2024, 01:47

  • GB

Very positive lending experience. Top marks!

Friendly, prompt and very professional service, can't fault it, really really impressed. Thank you so much.

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Joe Fernandes

23 July 2024, 23:26

  • GB

A special thank you for the effort

A special thank you for the effort, time, and attention to detail in meeting our requirements. It was a huge help to work with Positive Lending. A special thank you to Suzanne Brown and her team!

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Abdul hye

23 July 2024, 00:32

  • GB

Thank You Georgia and Brad

I was referred to Positive lending for a second charge mortgage. The service and professionalism was exceptional. I was guided by both Georgia and Brad throughout the application and was also offered advice on options that would be best for me. Thank you so much.