Verified
Friendly and helpful staff
Both the receptionist/administrative assistant and our representative were very friendly and helpful. I was really expecting the process to take quite some time, but both of these ladies were very knowledgeable and were able to take my information and get our new vehicle covered under our policy quickly and efficiently. It was so much appreciated as I had a number of things that I needed to get taken care of that morning.
Verified
Always just a phone call away to answer…
Always just a phone call away to answer my questions or address my needs.
Verified
Excellent guidance
Victoria provided me with all the information I needed and explained the process very well. She suggested a few agents in the area where I am moving, and my new policy has been approved and is being written.
Verified
My agent Patricia White was very…
My agent Patricia White was very proficient, proactive, and thorough in making sure I had the best coverage and at the best price possible.
Verified
Very professional service
Very professional service. Well done!
Verified
Liz was very helpful and professional.
Liz was very helpful and professional. She explained to me the process necessary to resolve my problem and followed up with an email.
Verified
Knew how to help n response was prompt.
Knew how to help n response was prompt.
Verified
Answered my question and provided…
Answered my question and provided information in a timely manner
Verified
Liz Milby is always quickly…
Liz Milby is always quickly responsibl.e and helpful
Verified
Only negative response was getting hold…
Only negative response was getting hold of the agent was difficult, didn't return phone calls .. when I did contact the agent everything was ok ..