The quick efficient service.

Their products are very well made and the customer service is top notch. I ordered 2 wallets with the same customization and they reached out to ensure the order was correct.

I recently had the privilege of shopping in store and experiencing the exceptional customer service of Misuri. Upon arrival home, I also shopped online and received the items within 10 days. Unparalleled quality and attention to detail!

Misusing has the best quality and is so easy to order from! I will definitely be ordering from them again!!

I ordered two leather key chains and I paid to have them shipped to me. One of them arrived defective with the decorative markings falling off. I have tried multiple different ways to contact them to get a replacement and I haven’t gotten any response back. They supposedly have a messaging system but they are always offline. I paid a lot of money for the key chain and I would expect nothing but top notch quality and for them to stand by their quality. I am not impressed.

Have just received my Kelly Bag which I ordered in Florence when I was on a cruise in August. It is lovely, and I have received the order earlier than promised. The reason I have given it 3 stars is because the person who sold it to me was lovely. This all changed when I went to pay to another woman, she was awful looked down her nose at me and was rude. I was very close to cancelling the order the reason I didn’t was because the bag was beautiful and I wanted something to remind me of my trip to Florence.

Great quality leather & workmanship! Had the opportunity to visit their store last July & there’s definitely more to see! Customer service is great! Easy to communicate, questions all answered & requests are all worked out! My only regrets …. I SHOULD HAVE ORDERED MORE!!! 😁

I've used this company before and I highly recommend it. My purchases have always been first rate and delivery time excellent.

Great service!

i had purchased a wallet at their store about 7 years ago. It had finally worn out, i was unable to find it on their website, so i contacted them. She was able to find the same style and color in stock and even placed it onto their website for me so i could order it. It arrived 7 days later. Would recommend this shop to anyone. Graham Yeske - Alberta, Canada