Great laptop for private use. Looks as new.

Laptop doesn't charge and they promised me a new cable but no confirmation, no follow up anything. Disappointed and poor service thusfar

Item was exactly as described in perfect condition and arrived within days of ordering - thank you

Several communications by phone and email with Dominic for guidance which were very helpful. Prompt delivery. Very happy with chosen computer.Much better spec than I could have otherwise afforded. Immaculate condition. Bought the 3 year extended warranty.

Lots of selection for all budgets, spotless laptop, quick delivery and great staff!

My company have partnered with Refreshedbyus so I tried to purchase a laptop through the scheme. Despite following the instructions, their website would not allow me to register. I rang them and was asked to send a screenshot of the error, which I did but got no reply back. A number of hours, emails and further phone calls later they finally told me it was due to an update to their site and that their stock had sold out in the meantime. Given the poor state of their website and customer service I’m maybe better off without one of their laptops

This company offer a good selection and value for laptops and the grading of their equipment is precise and fair.

Quick, helpful service with excellent products. Would use again without hesitation. Delivery Dublin without delay or extra charges.

For some reason Windows 10 on this refreshed Dell laptop, kept reverting to WORKGROUP. My LAN is not called WORKGROUP! No matter how often I changed the name it reverted back to WORKGROUP. This is no use to me! I have a LAN with a 24 port switch - my PCs and laptops must be able to see each other. Since then, I discovered that Windows 10 Pro had been installed and was primed for business use. I managed to change this to private use and set up a new local account. The Workbook name problem is now resolved. Other than that difficulty, the laptop arrived in good time, although not the next day as requested. It is like new with a lovely display and I am now well pleased with it.

I had already bought a laptop from RefreshedByUs a few years ago on which I am typing this review. This time I bought another laptop for my children and although due to an oversight it arrived with only have the RAM ordered, RefreshedByUs send me promptly and free of charge the additional RAM. Inserting the RAM was straightforward and the laptop looks and works like new. Email responses are prompt and helpful, RefreshedByUs gave me a generous repeat customer discount and has always been very accommodating. I would do business with RefreshedByUs in the future.