My wife really likes her new walk in shower. She can't imagine how she previously was living without it. She likes everything about it. What did set us on this path was the Sales Representative Vincent Randall, who took the time to patiently explain all options and guide us to our final selection. It was an impressive start to the whole evolution.

Our Liberation Walk-In Bath was installed on March 24, 2021. We phoned the company in July because the hand shower attachment beside the faucet was no longer in place and dangled from the spot where it was once installed. A package of replacement parts was mailed on July 26, 2021 and we were instructed not to open the package. We have contacted American Standard several times and are still waiting for someone to come and fix our new Walk in Bath. We hope a new shower head is in the parts box because the one that came with the unit does not work properly. It appears that we have made an $18,253.00 mistake. If I could give this company a 0 for service I would!

it was great investment for our house

The install was quick, The installers were very helpful and explained how the tub worked, Was very pleased.

The walk-in tub is nice. I’m better able to help my husband shower. He has Alzheimer’s and bathing is a challenge. The customer service was very good. The installer was knowledgeable, thorough and cleaned up when complete. Everyone was great to work with and addressed my concerns quickly and efficiently. Two things cause me to feel disappointed. 1. We need to add some type of water conditioner or additional water heater in order to get full use of the walk-in tub. It would have been nice to know that that was a possibility before I invested so much money. 2. We got the regular size door and it is too small. My husband cannot maneuver through the door very well. I find it to be difficult to maneuver as well. Neither my husband or I am large people; so I find that to be odd that the door is so small and awkward.

Very happy with everything!

They were on time very professional and did a good job my only complaint is after they left we noticed a crack in the plaster a small dent in the wall and the paint chipped around the door frame the tub is awesome.

Done on time and great quality

Installers were right on time. Knew what they were doing and completed the job in one day. I was truly impressed. I am now enjoying my bath to the fullest. Thank you American Standard.

Excellent job. Very pleased that the circuit breaker panel was upgraded in the house also.