The tub is well built. However, it has a major design flaw which must be addressed before a 5 star rating can be given. If siting, when you attempt to pull yourself into a standing position, it is very easy to brush your arm against the power drain button by accident. BATH OVER!

GREAT!!! FEELS WONDERFUL. WELL WORTH THE MONEY.

THE WALK IN TUB IS GREAT BUT THE REPAIR OF THE WALLS THAT WERE DAMAGED IN THE INSTALLATION OF THE TUB WAS TERRIBLE. A PROFESSIONAL DRY WALL INSTALLER AND TAPER SHOULD BE USED. SOMEONE CAME OUT TO LOOK AT THE WALL AND CEILING BUT NO ONE CAME BACK TO REPAIR THEM.

It took two months to get the tub we thought we had purchased. The installation people did a fantastic job. It wasn't easy but they did it amazingly well. When we used the tub some of the features worked intermittently and then not at all. A new control switch was tried to no avail. When informed of the problems, the company sent a box of parts (two each of pumps, motors, switches and controllers) to our home with no explanation. The box did not travel well at all and some parts were broken. It took another call to get a service call from the installer. The tub now performs as advertised.

I am enjoying my walk in bath. Just sorry I did not get the model with the heated seat.

The tub and physical installation was great. The electrical seemed to have been done by unlicensed electricians and was done incorrectly. The tub would not work. We had to get a different electrician to change the wiring, change the circuit breaker and re-wire the tub outlets.

The walk in tub is as advertised. Very good job on the installation. Overall the cost was more than it should be.