Verified
Brilliant service
I’ve been looking to refurbish my conservatory cushions, after 20 years they were looking very flat. After looking at all the options I came across Direct Foam. The great things is they do everything for you, the hardest bit for me was getting the old foam out of the covers. Once this was done sent off the cushions covers and amazingly they came firm and looking like new. The carrier DPD were also excellent keeping me informed at all times. I don’t often recommend firms but I’ve no hesitation in recommending this firm. Also they answer the phone immediately no annoying music while keeping you on hold.
Verified
Started to sink after 3 months use!
Ordered the premium foam for my sofa. Paid £430 for the 4 cushions. Order process was quick and easy, and they were super responsive. Delivery was smooth. Around a month after they arrived; two of the cushions have started to sink. Iv emailed on 3 occasions now (almost 4 weeks ago) and still no response. We’ve just had a baby so comfort is paramount for my partner. Having to replace these with another company.
Verified
Absolutely recommended.
Absolutely delighted with my sofa cushions. I cannot believe how amazing the whole process was! Super friendly and efficient people on the phone. My sofa looks new! I am delighted. Highly recommended.
Verified
Best memory foam cut to order.
The items are perfect - cut to the exact sizes and quality exactly as described. Delivery well before the estimated date. The website is marvellous - differing shapes, densities and firmness. All parameters explained very clearly so that ones knows exactly which type, density etc is required. In my opinion the best business from which to purchase memory foam cushions / matresses.
Verified
Duncan White's 5 star review
I would highly recommend Direct Foam. The process from start to finish was second to none. I applied on their website for a quote to re-foam my sofa seats and backs, I was sent a bag to send my covers to them, I had a quote sent via email, I agreed and paid over the phone, then I had everything back in a week after payment. It cost me a few quid, but much cheaper than a new sofa. Also over £250 cheaper than a well known company. Don't be scared if you don't accept their quote, you will get your covers back!
Verified
Thoroughly recommend
Delighted with the service and fast turnaround. Opted to send the cushion covers in and the result is perfect. Our outdoor furniture looks like new again.
Verified
Very pleased with the service from…
Very pleased with the service from Direct Foam and thank you very much to Michelle for her professional support. Very satisfied customer.
Verified
First Class !!
This company is great! I used the service where you send your covers to them to ensure a perfect fit. It was quick and easy. Customer service is also very good. The best thing though is my saggy old cushions are now like new. So thrilled with the results. Thank you Direct Foam
Verified
Great company to deal with 5⭐️
Website is very easy to navigate, so finding a price was quick and painless. Customer service is fantastic, they really went all out to help me - and were a joy to deal with, quality of the foam is fantastic. I cannot recommend Direct Foam highly enough - we would definitely order from them again.
Verified
Great
Just placed our 2nd order for a differant sofa. Returned to this company as the others we have are comfortable, hardwearing and a perfect fit. Customer service excellent and delivery always on time