Verified
Blocked sink
The team has been great in assisting me with my issue, Tania responded swiftly and arranged the contractor to come to my aid, she was very willing to assist and did it within a timely manner. Thank you Tania.
Verified
New Home Snags
I've bene in touch with Tania and Emma at Seven's aftercare team since moving into our new house. Over the last 6 months they have been working to get the issues that have cropped up resolved as fast as possible. For simple things this can be often within 24 hours which is great from a customer experience point of view. For larger/more complex jobs they strive to keep us in the loop and chasing the relevant contractors. Their efforts are much appreciated.
Verified
Washing machine leaking
The washing machine was leaking as a result of this, the floor and the base unit panel were damaged. The flooring has been repaired after the contractor came twice. Thanks Emma for your help and speed up the work.
Verified
Having recently completed on a purchase…
Having recently completed on a purchase through SevenCapital we can thoroughly recommend their services. Always in touch either by phone or email we were kept up to date regularly. Worthy of special mention is Retika Uppal who meticulously handled our initial enquiries, set up and contracts. Also, Sarah Hammersley who became our main point of contact professionally handling ongoing issues promptly through to their conclusion. Many thanks. D+J
Verified
Always so helpful and polite
Always a prompt response and any issues I have are dealt with quickly and successfully. Tania has been our main point of contact from this team and they have been great with communication. We really appreciate all their help!
Verified
Personalised Approach
Very good customer service from Natalie H and Katie G, with clear and regular communication throughout. They both took the time to understand my perspective and queries to ensure the end solution was as optimal as possible. I really appreciated this personalised approach.
Verified
Boiler Leaking
Thanks Tania Ebanks, you've been a big help in sorting out the boiler problem that I had, very professional and quick in sending the plumber team to fix the leaking in the boiler on the same day that I reported it.
Verified
Thanks
Due to the pandemic, it's not possible to view the flat. Thanks to Roshnee's help in taking photos for us. The excitement is just like looking at a baby's ultrasound photos. Thanks!
Verified
Quick problem solved
Emma dealt with our issue swiftly and smoothly - She was very friendly and polite. Would definitely recommend her!
Verified
Roshnee Patel Kind and sweet
Roshnee Patel Just finish the purchase in Graven hill from seven Captial and Roshnee. With Roshnne Very kind and supportive assistant, smoothly finished the completion. Very thank for you Roshnee, and your team, as well seven capital. Hope work with you again. James