We ordered windows throughout for our bungalow. We had a few issues to start with but once we called the customer service team and spoke to the lovely lady called Nicola Glover , she helped use resolve the issues speedily and efficiently . Also Shane did a good job with the building work . Really pleased with the the end results!!

Don’t go near them they will only deal with you if you want a quote for something new. After sales is shocking my bay windows have separated and trying to get someone to come back out and fix them, they just not interested.

West Yorkshire Windows have always been very helpful with sorting issues in a speedy way. We recently had to get some spare parts and these were issued very quickly. I just wish they would be able to fix the “creaky” bay windows they installed.

We had a 3 meter by 7 meters orangery by this firm. From start to finish we have had a great experience. From the initial sales pitch to the surveyor to the fitters. This was a big project and cost nearly 30K. If you are thinking about getting an orangery please use these guys there are not the dearest and not the cheapest but you get a built for a decent price. They are very customer focused which is hard to find in the PVC sector Mr McGee Barnsley

If I could give no star I would. Absolutely horrendous service. A 6 week extension took over 6 months. Structural damage caused to our property upstairs requiring extensive repairs, builders drinking alcohol and urinating in the neighbours garden when supposed to be working. They sub contract out the work and clearly don’t care who they sub contract too. Appalling customer service and disguising unprofessional rude managers who don’t care about the customer at all. I was in tears repeatedly throughout this nightmare experience and due to the way in which I was treated by this firm. (I never normally cry)! A horrible experience. If this review helps stop just one person from using this firm I will be happy. Please please do not use.

Had a conservatory fitted 9 years ago was strongly advised to have small hearers DO NOT have these was told would fully heat and cheap to run, so expensive to run and do t let much heat out The roof started leaking not long after fitting They came out and took the piece off which they thought was causing it let all water fall all over my settee used sealant and left they have been doing this for the last 9 years Then a group of repairers came out and said the roof has slipped the locking plate was never locked at fitting allowing the roof to slip and warp all the frame and crack walls and lift windowboards Citizens advice advised that because it was built before 2014 we are covered by the supply of goods and services act 1982 which means if something isnt fitted correctly you can ask for your money back We have been fobbed off by many different managers, managers promise something and then leave The current manager offers s new roof and plaster cracks No compensation for ruined settee and all the numerous telephone calls snd emails he hasn't even seen how far the frame is out I WOULD HAVE GIVEN A MINUS 10 star if there was 1 Stay away dont have this company to do any work

We bought new windows, doors and a conservatory from them in 2004 and we were happy with them then. But trying to get them to come and repair my conservatory roof this year has been rubbish. Water was coming in and I asked them to come and fix it, they eventually sent some one after several calls and he said “ it’s not under guarantee “ I said ok, I just want it fixing I’ll pay. A date was fixed for 6 weeks later as he was busy. That date was the day of lockdown so of course it didn’t happen. They reopen and I’m expecting a call or email, nothing. I tried ringing but the answer machine said look at the website. There’s only a form for new purchases so I put in my details and hey presto, I get a call . After explaining I want them to repair my roof and not a new conservatory I was told, I’ll pass the message on and they’ll get back to you. Well WYW if you’re reading this , don’t bother! I’ve got another company to repair it yesterday. I’m looking now to replace my windows and doors. I won’t be going to WYW for sure.

Thank you so much for such fantastic service. Brilliant, speedy and quality products. Great windows but nothing could make me happier than our beautiful new blue door 😊

Fitted French doors came on time pleasant and polite workmen who cleaned up after themselves. Price good service excellent

Good service from the initial visit, then the survey and finally the fitting of the new front door. The staff were helpful, professional and pleasant to deal with. We are very pleased with the quality of the door which will improve insulation and security, as well as looking very smart. I can fully recommend West Yorkshire Windows.