This is the 3rd time we have used West Yorkshire Windows and once again we have had excellent service and quality, customer service is second to non. The new windows look lovely and make such a difference to road noise.

I love my new composite door, it makes so much difference, not just from the look but massively from an energy and security perspective. Great service from start to finish .

West Yorkshire Windows have just fitted me a solid roof on my conservatory and have totally transformed it the service has been outstanding from the initial sales call to all the tradesmen, this is the 3rd time I have used them as they are very reasonable on price and a great company to deal with.

I had a garage window fitted by WYW,'s, it had a white upvc frame but the Georgian effect squares in the glass were cream upvc, therefore unmatching and looked extremely odd. I was told this is how their manufacturers made all the windows and there was nothing they could do. After 5 months of phone calls, letter and email exchange Nicola Glover representing WYW'S decided to completely ignore my complaint. The only way to get the company to take any action was to do a charge back through the credit card I paid on. So after 6 months I now have the correct window fitted with a white frame and matching white Georgian squares. This company does not care about its customers after the job has been done and they have been paid . I have not had any apology at all. Avoid at all costs.

Great service, just one manufacturing delay with the doors, other than that great service, great products. Up to now no problems with the doors! Would definitely use them again. Thank you West Yorkshire Windows

Well what can I say WYW have fitted windows on most of my families. from Carl measuring up and giving such a professional service. To the excellent fitters and the quality of the windows and doors are second to none. thanks once again West Yorkshire Windows see you soon for my Conservatory. Keep up the brilliant work.

Good quality service throughout, great workmen, and the windows are fabulous. Thoroughly recommend the pvc sliding sash, they're gorgeous. Generally very impressed. Thanks.

West Yorkshire Windows built my £22,000 orangery and still I have outstanding matters and this company refuse to engage and rectify 12 months on. It started with the builder filling a hole in the external brick wall with a lump of concrete rather than doing the job right and using a brick. I was told by the installation manager that a brick could not be used and he continued to attempt to fob me off with this excuse with his patronising unhelpful attitude. After much persistence and challenge the hole was easily filled with a brick as it should of been to begin with. A glass panel in the roof was clearly scratched and the bifold doors were badly damaged on installation yet the fitters neglected to point this fact out to me on completion and still installed the damaged products without a word hoping that I would not spot the damage which I had to chase up with the company several times. On eventually replacing a roof glass panel the fitters damaged the structure of the roof and once again neglected to point the damage out and just left without a word leaving gaping holes in the brickwork. The coping stones on the roof have come loose approximately 10 times now and the builder has had to return many times and secure them to prevent them falling off onto someone’s head. During the stones being secured a glass panel on the roof was badly scratched and the company now point blank refuse to replace and rectify this glass panel they have damaged without any explanation, they can’t even be bothered to come out an assess the damage they have caused. Instead they have offered me an insult of a £50 M&S voucher as a goodwill gesture and refuse to reply to my emails or calls. They replaced a damaged bifold door trim and in doing so drilled 4 new holes in the £5000 bifold door frame that did not need to be there (should of used the existing holes) and then used the wrong screws so the trim fell off the next day and we could not close or secure the door. A different fitter came out the next day and he could not believe what a mess had been made and had to fill and repair the door and fit the correct screws. In the roof the fitters have used excessive different colour sealant which can be seen overspilling in joints of the glass and looks like an afterthought bodge job with absolute no attention to detail again told by the installation manager this was acceptable. They have breached the contract we agreed and signed by not providing a building certificate that was promised. The structure was completed in November 2018 and I am still awaiting for the building certificate over 12 months on despite continued chasing and being fobbed off with “we will chase it up”. Having sought independent advice and it should take no longer than 2 months to get a building certificate on completion of the structure. I am also still waiting for documentation for the so called warranty. I have made a complaint and West Yorkshire Windows compliant procedure suggests they will make a decision on how the complaint will be handled in no more than 2 weeks, 2 months later I am still waiting for a decision to be made and nobody ever replies to your emails or answers the phone. The installation manager is rude, unprofessional and patronising with absolute no focus whatsoever on customer care or satisfaction. I have referred my case to the Financial Ombudsman and this is my honest open experience with this company and would welcome any comment they would like to make on this review as I can evidence all the above with photographs, emails and lack of any building certificate or warranty.

Brilliant service from the start with James visiting for a quote, he came across with another option we hadn’t thought of - which worked out wonderfully and gave us a little extra space. We are really pleased with our finished product. From the off the poor builders had a tough job with the very wet weather and unfortunately clay! But again thorough and tidy every day leaving our space as tidy as they could. All signed off ready for the fitters who again worked in adverse weather conditions but again they produced a beautiful space for us to enjoy our retirement. Then along came the plasters who finished off leaving us with very smooth walls not forgetting the tidy up man. All clean and tidy! Finished! Thank you all the team who kept us informed every step of the way with their very friendly and polite manner. Brilliant team you have there West Yorkshire Windows we has have great pleasure in recommending your company.

Fantastic work from the start to the finish, the orangery was well designed and it looks great now that’s it finished , all the work men who came here did a great job and they are a credit to West Yorkshire windows