Karen Allen from Aspen Travel arranged our trip to India. Karen is a very professional agent and nothing was too much trouble for her. We will always use Karen for our holiday tours in the future because it is so good to be able to speak to one person instead of a customer service centre. Karen also arranged our aircraft seats for our flights. All relevant paperwork was timely and correct. She also returned any emails or telephone calls very quickly. All this gave us a hassle free and very enjoyable trip. John and Christine Adlam

Karen Allen deal with my holiday booking to Veitnam/Cambodia today. She could not have been more helpful, polite or responsive! I had two very straightforward calls from her where she explained everything and found me the best deal.Paperwork promptly sent on email so all discussed and booked without any trauma at all, which is most unusual in this business. Thanks and look forward to catching up with her when she has been to Vietnam in November to get the tips and hints to make the trip even better.

Sarah Stuart was great - courteous, professional, helpful and friendly - no non-sense 'business grabbing negotiation.' Right information, right price [I hope] simple unambiguous advice - most importantly trustworthy [never felt she was there only for the business and her bonus etc] Arun and Ratna [Mrs] Debnath, Harrow, greater London.

This is the first time we have used Low Cost deals and we will use them again in future.We found a tour we liked then rang them if they did it. they did and saved us 5% on the price which was a good saving.Other than the savings they were very helpful all way though the booking and kept us up to date on everything and we have received our tickets well in advance of departure date

We have been booking our holidays through this company for the last few years. The company and especially Karen had been a fantastic help. The service is consistent, reliable and they provide exactly what they offer on paper. Karen has also been able to find holidays that suit us. Getting 5% off the quoted price is a bonus. Excellent value for money. Great, reliable and friendly service

We have used LoCostDeals for many years now for our special holidays say to safari and the Caribbean. We have always dealt with Karen and never failed to have friendly, informative and prompt help with the arrangements. Karen is well travelled, as you would expect, so her personal experience has added that extra bit of advice. We wouldn't go anywhere else.

All members of staff are friendly and approachable. Offer helpful advice and generous competitive discounts. Paperwork supplied on time

Always available, helpful and professional. Always working to save you money. Pick up mistakes from tour operators.

Since we found this company five years ago we have booked a number of sea cruises and river cruises through them and we are so pleased with the service and prices they obtain for us that we would not consider anywhere else. Helen Price always deals with our enquiries in a really efficient way and is friendly and helpful. We have recommended LowCostDeals to others including my sister-in-law and her husband who have now joined us on two cruises with a third booked for October.

I was looking for a trip to see the Northern Lights and couldn't find exactly what I was wanting on the Hurtigruten website. The lady at LowCostDeals was very helpful, told me of her own experiences on a particular ship and found us a place and dates which suited us exactly.