I have yet to receive my item even though I was told it shipped on December 20. I emailed Customer Service and have not received a response. Mishaps with shipping occur, of course, especially during Christmastime, but I’d just like to know what the status of my order is and what the next steps should be. UPS says it does not have the item.

The ornaments are beautiful

Arrived and looked just like the picture showed.❤️❤️

I didn’t get all of my order.

No issues and no problems. Product came packaged to prevent damage

Products described well and specifically as to what to expect. Shipped in original boxes, sealed and protected in recyclable packaging materials as well. Smooth, fast process.

Beautiful ornaments

Huge selection of ornaments, website easy to navigate, great packing the fragile ornaments, fast to ship, and quick delivery. I always buy from Old World Christmas. I am never disappointed in my purchases.

When an order shipped from two locations went awry (some stuff made it, rest lost between OWC and OnTrac), it took a while to get someone’s attention to really fix it. Once that happened, everything was expedited and that part of the order arrived by Xmas.

You have beautiful ornaments. The Christmas Gift light up ornament looked very pretty in the picture my friend sent. I'm envious of my own gift and want to buy it one for myself.