The cabin is ok but inside there are a whole bunch of things that need to be change like tv and modem router are very old, the internet keeps dropping down is very incofortable, the bed is very old And blankets and pillows are duty. The blankets need to be change every time is a new guess in the house.

We didn't have electricity the first day and we couldn't enjoy the cabin as we wanted.

The whole experience was easy. Everything was done through email and text. When I had questions I was able to reach someone with no problem.

Super easy self check in and check out process. The property was clean, cozy and you feel just like youre at home. The neighborhood is calm and just a short 10-15 minute drive to the slopes, village shops, and coffee shops.

Good communication, very responsive. Wendy in the office and Brian in the field were really helpful to us. We will go back and use this company again.

Spider City with Cobwebs All Over This cabin was full of spiders everywhere and cobwebs. It looked as if no one had dusted it in years or if no one had stayed there in years. There were spiders on the doors, in the kitchen sink, in the bathtub, everywhere. It was quite disgusting and scary. They were big, brown, dangerous scary spiders too. I would give a zero star if I could. Very disapointing.

Excellent service.. Cool Cabins

We've been renting with Cool Cabins for about 15 years and we would never go elsewhere. They are so easy to deal with, friendly, accomodating...

The coffee maker takes 1/2 an hour to make a pot of coffee, The bedding was lacking, no extra blankets or pillows. The heating system is unbalanced in the master bedroom. I had to set the temperature to 64 degrees so it would get too hot. Had to keep the doors to the master open as the temperature would fluctuate so dramatically. The floors in the kitchen and family were swept but not cleaned. I had spille some water on the floor and wiped it up with a paper towel and it was filthy. The units location and grounds were great

Feathered Nest was exactly what we were looking for. The cabin was perfect for our getaway. It was exactly as described, we loved it! Small, but has everything you need and close to village, stores, ect. Big Bear Cool Cabins was FANTASTIC and very responsive! I had a small issue and they helped us out quickly. We will definitely be back!