Excellent service
I recently ordered a TRX suspension trainer, it arrived very quickly with easy to follow instructions. Would definitely use this company again.
Strassburg Sock
Could not believe how fast the delivery was. Same day service!!!! The Strassburg Sock has helped with my foot problem. Does not solve the sore heel issue but alleviates the sore under foot muscle or tendon in the morning shortening the healing process. The difference in the morning after using the Strassburg Sock is like chalk & cheese.
First Order with Optomo
Ordering was easy, when I received confirmation that the order was on it's way I queried what it was as I had made a lot of orders that week with companies I hadn't used. The reply did not answer my query and was rude in what was said. I was basically told you placed an order with us! There was no customer service what so ever. The products weren't even as they appeared online.
delivery
ordered morning was surprised it was delivered in the afternoon
product rating,postal delivery and communications
the parcel came within 24 hours,the product is excellent and well made and the company emails you at every step in the buying/postal service.I would recommend them and their product.Actually we were given their name by the physiotherapist my husband was having treatment with so that tells a story.
Happy with servi
I received the thumb brace very quickly and was very happy with the service.
Major Pain Issues
I have had major back issues for over 20years & my Doctor suggested a TENS machine. I found the Optomo site, like the look of the machine & the extras. I rang the 1300 number, had some questions answered & ordered my machine. It arrived in 3 days. I'm wrapped.
Satisfied customer
Quick response, order dispatched promptly. Advised of progress of order. Excellent packaging.
Efficient and spot on in all respects.
From ordering my product to delivering to my front door, the whole process was timely and seamless.
Incorrect addressing caused me problems
An additional digit was added into the PO Box number which meant that the parcel went to a different post office some distance away and there were delays in me being able to obtain the article.