Amazing customer service

From a very simple company set up that took 10 mins with a normal company secretary. It took 5 hours and constant reminders and buggy software that doesn’t work. Promises of refund after termination of service took 7 working days and still outstanding. Will be filing a police report soon if they don’t fix it . Engaged them at your peril. BTW Reviews works both ways, If you see reviews that is between 5 stars and 1 Stars , you wonder why there is so much difference. The 5 Stars are the ones they posted themselves and the 1 Stars are the real ones. Now they finally messaged me when I threaten a police report which I will finally do if I still don't get their refund. Finally got my email from them promising me that it will be handled. Best part about the email was they claim they had not received my request for refund after 7 days and 3 confirmed WhatsApp messages that it will be handled. Can you imagine if I had used them for my corporate secretary services? Honestly I can’t imagine. Btw their telephone number doesn’t work. Goes to voice mail. Try calling them first before signing up . I made a mistake by trusting what they put on the website and fake reviews. Finally got my refund after 20 days. What a painful experience. Osome- a company with good concept and horrendous execution. Worse I have ever seen

Excellent service and very good communication. Very friendly. A*** Would highly recommend others.

I’m really happen with the service, they’re on job professionals who are up to date with their clients. Thanks to Alif Rashid, Junior Accountant.

Great support and very easy to use. Everything of your business in one place

The absolute worst service. Say they are a professional accounting service which helps filing accounts. In my case they lost the UTR that HMRC sent to them and so never forwarded it to me. They charge EXTRA for every smallest thing after charging for a yearly service. They wanted to charge me £100 for a confirmation statement which I did my self for £34. They failed to provide any accounting software. All they did was provide an address for the company, which I get free from my new, real accounting service. Stay away. Worse than useless. They get in the way and profit from their own administrative errors.

I have used Osome for almost 3 years. Although 2023 was not the best year (there were sometimes late in their work), overall, I didn't have much issues with them. They have quite cheap prices so I'm not going to complain about a few glitches.

Farha is a very good accountant and honestly I don’t normally leave reviews but for this, I had to. My accounting was a complete mess because of lack of organisation but she sorted it out, made sure stuff was filed promptly and on time and never failed to reply quickly so thank you!

Smooth operations when it comes to company tax returns. And very helpful when you do not understand something as they are happy to arrange a meeting to discuss.

Fantastic service so far from the Osome team...it's early days on our account as we are relatively new customer to them, but I'm very impressed so far! It's an organised set up, easy interface to communicate on and friendly experts to assist. Response time has been great too. Very pleased so far - thanks, Gareth