Very helpful throughout the whole process of setting up a business and helping in anyway. Friendly and easy to speak too. Couldn't recommend enough,

I found my Osome accountant to be proactive and supportive. I was always given ample notice to suppIy tax information. I was also encouraged to seek clarification on any financial requests. My accountant also arranged video calls to explain more complicated or confusing matters. Overall, I am very happy with the service and I am grateful for their overall professionalism.

Osome agent, Mary, was helpful. She explained things i didnt understand on the procedure and helped me to solve my issue.

Great service

Very quick response times, very helpful staff and clear instructions to follow for submitting documents.

Confusing because there is no single account manager you can contact, many liaisons asking about different matters, sometimes asking the same matters too. Documents were sent to them, opened by them and uploaded by them. But accountant (persons keeps changing) still asks me for it. When i informed that the documents are all already uploaded by their team, accountant says he will check. Hasn’t gotten back. Asked for a meeting with just one person to manage all these requests from so many people and so many chats. They give me a 15minute call. This is terrible. Suggest you avoid this company. I use another one for another business, total opposite. Save yourself agony and avoid.

Ronnie provided quick and efficient customer service

Notice how most of the five-star reviews here are for the onboarding process. The actual accountancy service is terrible beyond words. I've had 5 accountants since joining. I'd wake up to automated messages like 'Meet your new accountant' and be passed to someone completely new who didn't know a thing about our business. Multiple, extremely basic errors nearly cost us thousands in overpaid VAT (I had to spot the errors myself and then report them to the 'accountant', who was actually not, it transpired, a properly qualified accountant). Everything is outsourced to low-paid workers. Monthly reports never arrived. Every return and deadline is left to the last moment and has to be chased. All clients are being pushed from 'normal' accounting software like Xero to a weird proprietary software owned by Osome. If you value your business and want accurate insights into what's happening with it, go elsewhere.

Quick and Smooth Service! I recommend it :)

Very helpful team, great service. Job done easy and fast.