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John H

16 January 2022, 18:31

  • IE

Late Delivery

HUT1030PL74426833101- was meant to have this delivered last week but still waiting. The map says the package is still in Holland but that hasn't been updated in 5 days. An update on the parcels whereabouts would be much appreciated.

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Cindy T

15 January 2022, 16:00

  • GB

GER6960GB64599560301

Hi, I made an order with the vendor on 24th December 2021. Received the tracking number GER6960GB64599560301 and on tracking site it states the parcel has departed Geras Ltd on 6th Janaury. There is no further update since. Please kindly check and advise where is the parcel. Many thanks --------- Update: thank you for your reply. The parcel arrived.

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Matthew Mc

15 January 2022, 14:35

  • IE

Tracking HUT1030PL07359580301

Tracking HUT1030PL07359580301 it says it is in outbound export location venlo 5928 NL since the 12th, just curious to why this hasn't changed and if there may be an issue?

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Blue

14 January 2022, 04:17

  • GB

It's been a week - where's my parcel?

I've been expecting a parcel from a popular Korean beauty vendor that I ordered using priority shipping since 7/01/2022. It's now 13/01/2022, and since departing "GERAS LTD", there has been total silence from the retailer and P2P concerning its whereabouts. It hasn't even entered the Royal Mail delivery network, and it's been an entire week since dispatch. The FIC tracking number for this parcel is GER6960GB85163931701. I want to know exactly where my package is currently and when I can expect it to be delivered as the lack of clarity and transparency about the location of an international parcel during a pandemic is incredibly anxiety-inducing.

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Kariiina

13 January 2022, 23:43

  • PL

My order stuck in Venlo for over a week

Hi I would like to know where is my order HUT1860GB02122448401 It was sent on 28 december and its stuck in Venlo from 6 th january and there is No furfher update since. I worrying if I receive my order finally. So much stress! I emailed you first but nobody bother to answer me.

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Donal Mullan

12 January 2022, 18:33

  • CH

Rescheduled for delivery loop (X4)

Hello, I am waiting on an update on my package delivery - FIC Tracking Number: HUT1860GB18928778301 - Shippers Ref: 234761143 - Tracking Number: 1S0000835873 The package tracking reads that the package has been rescheduled for delivery everyday for the last 4 days. As I cannot find out what is causing this reschedule I am starting to become concerning this package will not arrive. Any updates you could offer would be greatly appreciated!

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N.L

12 January 2022, 12:39

  • SE

Same is happening to me!!!!!!!!!!!

Same is happening to me!!!!!!!!!!! I ordered on the 29/12 2021 and the email from lookfantastic said it would be delivered by 9-11/1 2022. There is noooo tracking update at all!!!! And noooo information from anyone on where my package is, this is total DISASTER and i did not even choose to have you as a delivery which also is total BS. HELP ME ! This is NOT ok!!!!!!!!!

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Roque Samper

12 January 2022, 02:16

  • ES

Pedido no cambia estado ni llega a Correos

Pedido a través de Amazon hace 22 días antes de días de Navidad, trata de un envío en dos paquetes para ser completo, uno ha llegado pero el otro paquete no, pone en SITE SCAN Venlo desde el 3 de Enero... PK149L041015659R

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Daniele

11 January 2022, 17:25

  • IT

M4613360212

M4613360212 Consegna non avvenuta, nessuna telefonata. Ora nn si sa chi contattare!! Dove è la vostra sede? Che via?

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Elena Martinez

10 January 2022, 14:45

  • ES

Realicé un pedido que tenía que haber…

Realicé un pedido que tenía que haber llegado el 17 de Diciembre como tarde. Lleva detenido en VENLO, 5928, NL desde el 9 de Diciembre. La empresa a la que compre dicen que ellos no son responsables y que hable con la empresa de transportes. El pedido es HUT1860GB55575750501