I can see from reviews below that I am not the only one disappointed waiting for delivery. My package was sent 31st Jul and has been outbound customs cleared for a week now but I still have not received. I have received no update from the vendor. Can you please give an update as to when I might receive HUT1860GB20887110101

As I've noticed below I'm not the only one having shipping issues! My cult beauty order dispatched on July 30th and since the 4th of August my tracking has been 'outbound export customs cleared' and still no further update nor have I recieved my parcel. I've been onto the seller, they have told me they have been onto you guys and are Still waiting for a response as to where my parcel is.. Why is there such long delays? And where is my parcel. Can you check this for me and give me an update please? Tracking details are CUL9020GB33470366001 Thank you.

il pacco non è arrivato, il sito in cui l’ho comprato ha detto che doveva arrivare tra il 4 e il 9 agosto, ma non è più arrivato è non c’è un link di tracciabilità. GEA0910DE41675549801

Haven't received my order, that was made two weeks ago, the tracking status is stuck at Outbound Export Customs Cleared since Aug 3rd - I have contacted the supplier (LookFantastic) directly and not received any more info ...Can you please give me any kind of update on the status of my order Tracking number: HUT1860GB26643266501

My parcels are still with the same status OUTBOUND EXPORT CUSTOMS CLEARED (tracking codes IBE1306GB00063521301 and IBE1306GB00063521501). Do you have any new updates on the reason for this delay? AFAIK there is a delay with customs in Ireland, but parcels seems to be stuck in the UK. Update 12/08/2021: Thanks for a quick answer. Usually there are no problems with Fedex, hope this delay would be resolved soon. Update 16/08/2021: Items reached Ireland finally

Hi, Similar to many previous reviews, tracking information has seen no progress since July 26th. There's only one entry: Date/Time: 26th Jul 2021 10:33:36 Activity: DEPARTED The Hut Group Event Code: 218 Location 218 Event Code means "Deaprted client". I have already contacted the merchant and they said that once a parcel leaves them, it's in the hands of the courier. Is there anything you can do to track this shipment and expedite it's arrival to destination? Do you have any advice? I have sent an email to FCB-info. I hope you care how bad you look and how many unhappy customers are pleading with you to get their parcels snd that you will give us sn explanation and resolution asap. FIC tracking: HUT1860GB70291154101 My email subject references shipment details, to be precise it says: International Shopper Support- Shipment details #1S0000501494. And please stop referring to the retailer. I already noted I contacted them. It's you. Thanks

Bonjour . J attend un colis sous le numéro tracking: NET1120GB04066319101. Malheureusement le colis ne bouge pas depuis 3 jours qu il a été récupéré auprès du vendeur. C est très inquiétant et les commentaires lus à propos sur votre site n est pas de bonne augure merci de me répondre et de m en dire assez.

Ordered a package from MyProtein on the 27th of July and estimated delivery time was at max 4th August. It’s now nearly the 7th and the only “tracking” I have received about the package is “Departed from the HUT group”, No updates after, please update me on this as it’s getting pathetic now Tracking Id: HUT1860GB34586043701

Mi paquete lleva 11 días sin moverse de "Cross Border Process Centre", ya me contacté con la tienda donde compré y no me dan información. ¿Cuándo me llegará mi pedido?

My information about the village was not updated 2 weeks HUT1860GB39706670201 I ordered from my protein. com. You are the courier who took over the delivery of my package. And you can't deliver more than 2 weeks. My package track has not been updated since July 22. Can you do something about this? And tell me what happened to my package. Where is my parcel? I contacted the seller myprorein.com he. said Thank you for contacting us regarding the delivery of order 313104624! Your order was shipped on 07/22/2021 and is currently awaiting customs clearance in the UK. You will be able to see updated tracking information for the package as soon as the package has advanced in transit. We are sorry that you still have not received your order and no additional information about the location of the parcel. This problem was redirected to our courier department for further investigation and we will try to provide you with information about your order in the next 24 - 48 hours.