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Yeliz Herrera

17 February 2021, 17:37

  • FR

Hello i am looking for my package…

Hello i am looking for my package number BEA5531GB00177882801. He is still in VENLO still 12/02. Someone can help me please ?

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Jiji Manson

17 February 2021, 15:31

  • FR

Bonjour,

Bonjour, Je ne comprends absolument pas pourquoi mon colis beauty bay a été expédié de Grande Bretagne et se retrouve actuellement à Amsterdam alors qu’il doit être livré en France, j’ai commandé le 9/02/2021 les délais sont censés être de 5 jours ainsi que plus ou moins 2 jours de retard et je ne l’ai toujours pas! Pourriez-vous m’aider s’il vous plaît? Je j’ai jamais été déçu de beauty bay auparavant mais la je suis extrêmement déçu!

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Anita

17 February 2021, 11:43

  • PH

Can't wait for the "embargo" to be lifted. Just return my items to the merchant so they can issue refunds. PLEASE.

The only thing I like about P2P is that they reply more than the retailer. However, if embargo is set to Asian countries, more than a month of waiting is STILL VERY unacceptable. I am not even sure of the condition of the items inside anymore. The merchant won't release refunds because P2P won't return the parcel just yet. If you would be so kind, just please return my items to the merchant so they can issue refunds. I already purchased from another site with no problems at all. Thank you. CUL9020GB02400881301 and CUL9020GB14534346101

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Ola Sobala

17 February 2021, 11:42

  • PL

CYG1370GB11840352701 that is my order…

CYG1370GB11840352701 that is my order number. I so disappointed as that supposed to do my valentine's / birthday present to husband I look as stupid when he gives me one and I cannot. I bought things 28 Jan and still didn't come through. Stoped 8days ago and no signs about there it is now. Please could you tell me where is my parcel. As well customer service is so bad. No answer on contact number, no email provided. Very unprofessional. Very disappointed situation I hope the company like this which should gives a people hope to send they parcel save and didn't supposed to be close as we are believe in you !!!

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Ernestine Théo

17 February 2021, 05:00

  • FR

Bonsoir,

Bonsoir, Moi normalement mon colis aurait dû arrivé entre le 13 et le 17 mais franchement je doute qu'il arrive demain. Et je ne comprends pas pourquoi de Grande-Bretagne en France il passe par Amsterdam juste pour rallonger les délais mais en quoi ça pose problème qu'il arrive avant la date, car on paye pour une livraison mais les délais ne sont pas respecté...

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Ayoub Fatima

17 February 2021, 03:22

  • IT

Dov’e il mio ordine

Sto ancora aspettando il mio pacco da look fantastic anche lui bloccato a site scan velno dal 12/02 e sarebbe dovuto arrivare massimo il 15/02 ma sto ancora aspettando track number HUT1860GB30521480501

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Olga Semko

16 February 2021, 16:22

  • FR

Order stuck in Venlo site scan

hello, I made an order on cultbeauty website, it was shipped on 6 of February. It is now blocked in Venlo site scan for 5 days and no further information!! tracking number: LG0000622364 can you help me?

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Joana Brazão

16 February 2021, 05:32

  • PT

A emprA empresa refere que entregou a encomenda HUT1860GB81467391601 hoje dia 15 de fevereiro de 2021 pelas 09h15 no destinatário quando na verdade nao entregou encomenda nenhuma, nem ninguem assinou

A empresa refere que entregou a encomenda HUT1860GB81467391601 hoje dia 15 de fevereiro de 2021 pelas 09h15 no destinatário quando na verdade nao entregou encomenda nenhuma, nem ninguem assinou documento nenhum de recepção da encomenda. Estive todo o dia a espera da emcomenda, uma vez que, me enviaram um email a mencionar que iria receber hoje. É lamentável isto acontecer, corresponde a uma compra da empresa LOOKFANTASTIC. Devem apurar quem foi a pessoa que refere que entregou a encomenda e quem foi a pessoa que recebeu e onde está a assinatura da recepção. Isto nao fica assim, pois isto é fraude.

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Jamal Kamal

16 February 2021, 01:54

  • IT

Colis bloqué à venlo site scan

Bonjour Ça va faire 4 jours que mon colis BEA5532GB00178624901 est à Venlo site scan. C’est inadmissible. J’ai pourtant payé pour une livraison express J’aimerais savoir ce qu’il en est et pourquoi il est bloqué svp Merci

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Iuna B

15 February 2021, 16:17

  • FR

Cela fait 8 jours que mon colis…

Cela fait 8 jours que mon colis BEA5531GB00177177801 est en transit, depuis le 12 février il est à amsterdam où il a été dédouané. Combien de temps faut il avant d’arriver en France ? C’est inadmissible d’attendre autant et de n’avoir aucune mise à jour quant au transport de mon colis. Pouvez vous me dire quand est ce que je serais livrée ? merci bien. edit : j’ai envoyé 3 mails à P2P, deux a beauty bay personne daigne me répondre ça commence vraiment à m’énerver bien fortement