Verified
Excellent highly recommended
Excellent highly recommended. Great team makes you feel like family. Always helpful and compassionate to your situation. Can't thank them enough.
Verified
Almost as stressful as bailiffs!
In all honesty, whilst grateful for the help, my experience so far has been a really mixed bag, sadly most of this quite negative. My first debt coach was non existent support wise and kept getting appointments wrong. She also made some very ill educated, misinformed comments towards one of my conditions and I felt incredibly judged. I was also given erratic information and advised wrongly by her. Back in January I was told that I would have a new face to face debt coach and she has never materialised to date so far, despite me chasing this up over and over. I've now been told by three separate people that they've messaged her to no avail also. I've been bombarded with emails that don't make sense, and conflicting information. This is incredibly difficult to understand for someone with my difficulties. I was not told that I'd been granted breathing space and also received a rude email to say that my breathing space was up and they were closing my case wrongly, even though the breathing space had not long been granted. The list could go on. I've just had another rude email about me having gotten a budgeting advance, for a washing machine and fridge freezer, as being credit. A UC advance is surely not credit!! How else is someone with complex difficulties going to be able to get these items with no family to speak of to help etc. Poor communication on the debt coaches behalf. To be honest if they weren't actually doing to relevent paperwork for my DRO I'd have given one star to these people. And before CAP answer this, giving me the details to submit a written conplaint, I don't have the time or energy on top of everything else. Nobody does nowadays!
Verified
THANKS I AM VERY GRATEFUL TO NONMUSLIMS…
THANKS I AM VERY GRATEFUL TO NONMUSLIMS ALL I AM STILL MUSLIM I SURVIVED FOR LAST 2 YEARS THE FOOD YOU PROVIDED I AM AN ADULT FAMILY VIOLENCE AND ABANDONED BY THEM AFTER JOBLESSNESS AND DIVORCE STIGMA .
Verified
Amazing organisation
Amazing organisation, amazing staff, very friendly, very helpful, great team, great to work with, there for yiu when you need them, they are truly a blessing to society
Verified
Avoid,CAP rings me up
Avoid,CAP rings me up, said I had won a weekend away, turned out to be a weekend organised by the church for the church group, and they finally admitted i had won nothing.
Verified
Avoid as they have no idea how to sort…
Avoid as they have no idea how to sort debts out they paid none of my debts in the couple of months with them. The person John was very rude to me on the phone and made me feel like I shouldn't ask for help, I reported him but nothing was done. I closed my account and went else where.
Verified
A great time of celebration as I can …
A great time of celebration as I can say that I am officially debt free. It’s been many years (12) - I have struggled financially, scrimped and saved, court cases, food banks, and other help from friends and family in my many many many times of need. At times it’s made me extremely low in mood, physically sick and even suicidal. A special thanks must go to Christians Against Poverty UK for helping me get my life back on track. Christians Against Poverty (CAP) have been extremely professional and helpful from my first contact with them right throughout the process. Charlotte my debt coach has been an angel from heaven. Today I have received a congratulations card from CAP in celebration of becoming being debt free. I am so glad that I took the initial step in asking for help. I fully recommend this organisation if you are struggling with your debts and finances. This is a brand new start for me and I look forward to living my life - DEBT FREE! Thank you Christians Against Poverty once again for all your help.
Verified
Good service
Good debt service offering free debt help and holistic support when most needed.
Verified
I am overwhelmed by these guys
I am overwhelmed by these guys , they have sorted out all my finances and put me through MAP ... am now debt free and the generosity that of COLIN and IRENE at Kirkintilloch branch have gifted me with helping me with my electric am so very grateful and there is not enough thank yous in this world to thank them ... God Bless
Verified
Very professional and friendly service
Very professional and friendly service. So caring and non judgmental. They make things easy to understand and have great resources for people to utilise in their day to day lives.