I’ve used this company for about 18 months now for my personal printing, my Temple Spa Business, and more recently for Xmas cards for my ‘real job’ Matt and his team are helpful and professional. Give them a timescale and they come up with the goods

I never received my product, never even received a refund for the product despite contacting customer services over a period of months. Would never use again.

Very poor customer service! I designed some business cards on their website, they looked amazing. When they arrived they looked nothing like the design I made. I contacted them and after a few days I finally had a response. They claimed their system changed the file format. I’m no tech guy but I can’t see how a design made with their website can magically change its own format. They promised they would change it to how I ordered it and send it out. This was weeks ago! I have sent 8 messages asking when it will be sent, I even informed them I required them before a certain date but still no response. The customer service truly is terrible. Please don’t be fooled by their cheap prices - there’s a reason they are so cheap. AVOID

Needed some promotional material urgently. Emails and messages answered straight away and order received within 24 hours

I have used this company as a Temple Spa Lifestyle Consultant for over a year. They are quick reliable and friendly. My one hiccup and a phone call sorts - during the pandemic a delay - slightly- and discount code offered for future order. Quality printing - label adhesive good

I placed an order with Imattination on the 17th of September which as of today 13/10/21 has still not arrived. Despite 4 phone calls and endless promises that my order would be delivered by DPD the next working day, my order never arrived. At first, I was told my order was stuck in their local DPD warehouse which they couldn't recall or arrange and DPD was refusing to deliver any other their orders but was promised my order would be re-issued with Hermes for next day delivery, and I would receive 4 emails with new order information. This didn't happen. a week later, I was refunded my delivery fees and yet another promise of next day delivery which again never arrived. Another phone call, and was yet again assured my order would be leaving their warehouse following my phone call, and I would receive an email from DPD/Hermes within 4 hours. Disappointingly, I never received either. So today I called and cancelled my order and received a full and immediate refund. I would use caution when using this company and maybe avoid if you're wanting your items for professional purposes.

Bad experience I order from 3 weeks and I didn’t receive my order or have updates and I sent email each week to delivery my order I pay extra 3-5 days to receive it but I didn’t

Really good stickers but delivery time was actually around 2 weeks

Excellent quality and service.

Very efficient service from beginning to end. Excellent quality product. Wouldn't hesitate to use this company again.