Firstly I received several reminders for the day the engineer was due, and then a couple odf updates as to his arrival, all by text all very useful. When the engineer arrived he was a polite and cheerful individual, it was his second annual visit and remembered me and the idiosyncrasies of my boiler. Upon entry he put on over his shoes, a pair of protectors. He worked quickly, cleanly, and efficiently. The invoicing process was completed online, all in all an excellent process.

Excellent service from booking a service to completion, informed throughout the days leading to the service, pleasant manner from the engineer well done

Extremely straightforward to book service, prompt return call, spoke to human being every time! All I dealt with in company were consistently courteous and friendly. Arrived on time, as have hearing loss called so I was aware of his arrival. Efficient and thorough service with all checks completed. I feel complete trust in service, will definitely use again.

Engineer was a bit late but apologised. I deducted a star for lateness. He showed great respect for my home. Worked efficiently and was amiable and professional throughout. I would definitely recommend.

Always on time . Always polite. Always a clean and tidy job. Excellent in every way

Great company that we always use. Knowledgeable, quick and great customer service. Highly recommend.

Quick, professional & £15 discount to boot for my annual boiler service.

Every year I do this procedure for my safety. This year it was Ben, polite person and a competent specialist, thanks to him and the team behind it, which carries out a well-organized activity.

Just had a nice young lad service my boiler done a great job had it fitted about 5 years ago the same company 5 star All the way thank you Arthur

Ben from ACF Plumbing and heating did our annual boiler service today and not only was the service on offer with a £15 discount, the service was top class. You got a text confirmation to say when to expect Ben and then a further text to say when he was on his way with a live tracking link. Ben was very polite and friendly. Highly recommend ACF to others