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carlo schiavano

06 December 2022, 18:27

  • 1 Review
  • IT

Verified

Supporto eccellente

Supporto eccellente. Comunicazione eccellente. Grazie

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Kenneth o'keef

23 November 2022, 06:28

  • 1 Review
  • FR

Verified

The service was a great when we start…

The service was a great when we start paying for some things that we don't have to pay for, they charged us 250$ annually to have multiple shared IPs, they called it a smart routing but there's nothing smart in there, which is ridiculous even their competitors are providing that plan as free. The customer support is so poor honestly, we asked them to change one of our IPs and they changed it after 2 weeks from the demand after frustrating us over and over. We did have a problem, and they didn't understand the issue that we had, one of our colleagues publicly shared our smtp relay user and password on github platform, we tried to explain the situation to the customer service and they just don't care, they suspended our account which is I totally understand because they had to protect their IPs we asked them bunch of times to add 2nd authentication same as TWILIO with Authy or by our phone number and simply they don't have that, we asked them to use our domain redirection link and they don't have that also, extremely poor choice. The sending process is so slow and so poor, if you choose a pro plan which is included a dedicated IP, they going to provide you a shared IP already has been sent through other businesses. The only reason, I'm giving this review 2 Stars instead of one because one of their agents is so professional and did all the best, if that agent wasn't helpful, I'll give you 1. Completely giant waste of time and money, if someone logged in your account they not going to send you a notification about the IP that logged in your account. Poor customer service except the agent that I spoke about previously, completely poor and so slow transmission even some of their IPs are blacklisted in some Internet service provider or cables. I hate giving bad reviews about some services but sometimes you have no choice.

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Ron Wilson

22 November 2022, 15:32

  • 1 Review
  • US

Verified

It's obvious that the 5 star reviews…

It's obvious that the 5 star reviews are all scams... this company is garbage.

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Andrew Phillips

20 November 2022, 07:20

  • 1 Review
  • CZ

Verified

Customer service didn't help us

Customer service didn't help, Noha ignored us and closed the chat twice didn't like her behavior. their number is not working.

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Cesare Console

11 November 2022, 00:53

  • 1 Review
  • IT

Verified

Ho contattato l'assistenza in chat e…

Ho contattato l'assistenza in chat e sono stati veramente gentili ed esaustivi... Infatti mi hanno convinto da subito a diventare loro clienti e penso proprio di iniziare questa nuova collaborazione. Ringrazio Francesco per avermi supportato

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marco

10 November 2022, 16:16

  • 1 Review
  • IT

Verified

Turbo smtp

assistenza sempre perfetta e veloce Francesco N.1!!

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Alessandro

09 November 2022, 17:34

  • 1 Review
  • IT

Verified

Servizio e assistenza eccellenti

Servizio semplice e funzionante, assistenza rapidissima e disponibile.

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Zbynek Vojtikova

07 November 2022, 03:14

  • 1 Review
  • CZ

Verified

I'm pretty disappointed that you…

I'm pretty disappointed that you ignored my update to my review, so the best thing to do is give you a 2nd rating so you can answer the other review, you scammers.

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Dustin

06 November 2022, 11:00

  • 1 Review
  • NL

Verified

I decided to shut down my account due…

I decided to shut down my account due the customer support nor the transmission they are both bad.

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Murph

05 November 2022, 14:47

  • 1 Review
  • CA

Verified

Horrible company that condones spammers…

Horrible company that condones spammers and doesn't accept emails to their abuse email address advertised on the website. When you report a spammer they immediately reject the email to their abuse address. This company is in violation of the federal CAN-SPAM act and should be shut down by the FTC.