I did not like the bracelet
I did not like the bracelet, different Color than on the page and really in a quality that does not justify around 60 euro price. I decided to send it back and have to pay for the return, which is fully legal but not customer friendly. Not a good experience
Lovely products
Lovely products Excellent idea to help Red Cross for Ukrain
Rigtig god kundeservice på grund af en…
Rigtig god kundeservice på grund af en lille leveringsfejl blev jeg i møde kommet med den bedste service jeg har oplevet. Fik endda byttet en snackbok på grund af en lille fejl. Helt klart en anbefaling værdig nem hjemmeside varerne kommer som aftalt forsvarligt pakket ind..
I love Design Letters
I love Design Letters. Simple but authentic design that leaves no one indifferent. Kindness is the word to describe your team. They are always ready to solve your concerns. The only thing that in my last purchase the To Go Turquoise table has not reached me. I hope it will arrive soon, I wish you a great year.
Super!
Wirklich schöne Kette, toller Service und eine super schnelle Lieferung, auch noch so knapp vor Weihnachten. Toll!
German Customer
Leider ist die Tasse beim vorsichtigen Spülen vor dem ersten Gebrauch zerbrochen. Aus meiner Erfahrung hat Knochenporzellan andere Eigenschaften.
Promised 24hr delivery but failed to…
Promised 24hr delivery but failed to deliver in time for Xmas, despite ordering on the 17th. Zero communications. Exceptionally disappointing. Avoid.
Meget god service
Meget god service, hurtig levering, gode produkter og fair pris
Attentive & focussed
Attentive, speedy, wonderful products and brilliant customer service. Thank you 😊
Great and contemporary articles, horrible return fees
Great and contemporary articles, effortless and stylish. Quite expensive, especially jewellery (gold-plated), but acceptable when using discount deals. Horrible shipping costs of any return to Denmark from e.g. Germany (parcel is obligational at 17.99 €, no shipping in envelopes is accepted!) should be made aware of somehow. If a customer returns a small jewellery item, the shipping costs may cause the double amount of the item itself! This may motivate customers to purchase the Design Letter articles somewhere else where returns are either free or levelled down to certain sizes.