Received my items
Received my items, good quality the whole order process was a little slow but got my clothes just in time for Christmas all good
Ordered items on Thursday night at 9pm…
Ordered items on Thursday night at 9pm with 48hr tracked delivery. Its now Thursday 1.05pm and still nothing. Emailed them and they not replyed. Says my item still awaiting dispatch. Joke company. Was for my birthday off my partner witch was Wednesday nice one!!!
Waiting ages for delivery and it didn't all arrive.
Placed an order with this company and items didn't arrive. I emailed and contacted the company on facebook messenger and they did get back to me to inform me that my items were still awaiting dispatch 10 days after ordering and would be fast tracked and processed immediately. Next, I received money back into my PayPal account with no explanstion whatsoever. I looked into my order history and an item I ordered was no longer in stock. I was refunded with no explanation. When the rest of the order arrived the items were well packed and great quality. Overall really bad delivery times and not great communication.
Late delivery
Placed an order on the 28th November. Goods didn’t arrive until exactly 2 weeks later. Very poor communication. would not use again.
Terrible customer relations
Terrible customer relations. Delaying delivery and won't refund money. Product still not received. Beware
abysmal service payment taken no goods arrived
Absolutely abysmal service. Placed 2 Orders in the 2nd December payment taken payment for 48hr delivery still nothing 10 Days later I have sent 4 emails not had a single reply they have basically taken my money and I have received nothing. I would never recommend anyone use this site absolutel sham of an operation
Very disappointed with service
Ordered a coat for my son on the 1st December, paid for 48hr delivery & now 11th December & it still hasn't been dispatched. Emailed them after a week & they blamed it on black Friday & was told 48hr delivery only starts when royal mail recieve it not when you place the order. Wont be shopping here again.
STAY AWAY.!!!!
STAY AWAY.!!!!! Don’t order from here if you expect to get your items within 2 weeks.! I ordered a coat on the 2nd of December which I have still not had a dispatch notice and it is now the 10th. All they could tell me if that it’s being processed through the warehouse and we do not know when it will be delivered. Customer service is shocking! I will not be using this company again I will go straight to the manufacturer!
Would give zero if i could
Would give zero if i could! Ordered a Tshirt on the 30th November, paid £4.99 for 48hr delivery. No communication since. Chased them and was told it was due to 'black friday' i pointed out Black Friday was 3 weeks ago, No reply since! Will have to take up from Paypal to try and get my money back. My order was a Christmas gift. Thanks for nothing!
Really bad company AVOID!
Really bad company AVOID!! ordered 1 week ago no communication no item and cant get a response to emails or telephone calls, taking up with Pay Pal to get my money back I ordered off her 2 Christmas's ago and again never received my items so gave them the benefit of the doubt and tried again but NO again no order Do not order from here its best to pay that bit extra from a reputable company!!!!