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Alan bland

26 April 2023, 18:59

  • 1 Review
  • GB

Verified

The Froothie does an excellent job.

The Froothie does an excellent job. Easy to put together/take apart. Easily cleaned....I can't stop using it so it's making me healthy too! 😊

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Stephen of

24 April 2023, 20:41

  • 1 Review
  • GB

Verified

When is a warranty not a warranty?

Before you consider buying an Optimum blender you should be aware that Froothie DOES NOT stand behind its 5-year warranty stating . When things go wrong the customer service function is slow to respond or completely unresponsive. When contact is finally made the representative will be keen to apportion blame to the user for mis-operation of the appliance, a power surge, humidity, water damage or an act of God. You will be give two options: OPTION 1 - pay £40 to return the item to be inspected(£15 to return & £25 for inspection) or OPTION 2 - you will offered a credit amount to put towards an ever more expensive blender. Given the insinuation that I had mis-used the machine in someway I did not expect Froothie to be completely honest in inspecting the machine. In addition, Froothie actively encourages you to take OPTION 2, by stating that in the event you take OPTION 1 then OPTION 2 is no longer on the table. My last machine (Optimum G2.3 RRP £599) developed an electrical fault and stopped working after 3 years of what I would consider light use i.e. the bulk prep of smoothies on a Sunday for the working week and the odd chocolate/peanut butter milkshake. The Optimum G2.3 was my second machine. The first was a 9200 it lasted 5 years. There will not be a third.

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Karen Wilson

11 April 2023, 04:41

  • 1 Review
  • NZ

Verified

Reasonable

Product arrived safely and timely.

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C FRAN

10 April 2023, 21:35

  • 1 Review
  • GB

Verified

My blender broke less than a year from…

My blender broke less than a year from purchase. When I contacted Customer Services, I was told my guarantee/ warranty did not cover anything. I was not happy and contacted Customer Services who eventually sent a replacement blade but with no instructions and no tool to insert blade. They sent me a link for me to purchase the tool to fix the blade. I did not think this was fair and contacted Customer Services again, who eventually sent me the tool. I have never received such poor service before! I had a similar blender before I purchased Froothie. I never had any problems for more than 10 yrs and when I did, they replaced the whole thing. I have no confidence and do no believe Froothie is fit for purpose. I would not recommend it because of the terrible customer service

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Bilikisu

10 April 2023, 20:49

  • 1 Review
  • GB

Verified

Excellent experience

This is a brilliant machine to blend anything you want. Make everything smooth 😌 👌 ✨️

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Frances

10 April 2023, 18:53

  • 2 Reviews
  • GB

Verified

Well made and very efficient I love it

I chose a Froothie because of its compact size, it stands on my work surface and doesn’t take up too much space. I use mine mainly for carrots and ginger which it does very well with. I thought I would use it daily but it is a bit of a faff to clean so I tend to make about 3 days worth at a time. The over sized toothbrush it comes with for cleaning is essential. It comes with 2 beakers, one for the pulp and one for the juice. I don’t usually use these as I find it easier to juice straight into the bottle I’m storing the juice in and I put the pulp in a plastic container to freeze for using in soup. It’s pretty quick and not too noisy.

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Cecilia Seres

03 April 2023, 05:09

  • 1 Review
  • GB

Verified

Easy to use and fast service.

Easy to use and fast service.

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Jacqui

02 April 2023, 01:24

  • 2 Reviews
  • GB

Verified

Optimum blender

just bought my second optimum blender, i literary cut apples in half with skin on & pips in & it blend with a bit of water to a juice, love it! i use it every day for a fruit & veg smoothie & for soups & lots of other things, great buy.

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curtis christian

30 March 2023, 23:40

  • 1 Review
  • GB

Verified

Thanks for taking the trouble to reply…

Thanks for taking the trouble to reply to my request

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Ron Foley

30 March 2023, 16:50

  • 1 Review
  • GB

Verified

This machine has saveld my wifes life ,she cannot eat her throat is blocked due to cancer, have found that your froothie condenses the the down so fine I can feed it to her by tube which is inserted

This machine saved my wifes life she had throat cancer which blocked her throat your froothie ground the food down so fine, we can feed her by tube into her stomach,thank you for a wonderful machine, Ron foley