Originally ordered a couple of bras earlier in the year - trying to get a response from customer service to return was a nightmare however did eventually get arranged however then had to chase for refund. The bra I kept was the Kelly bra however when washed (following instructions) the cups collapsed in places making it unwearable- again you just get no response from customer service quickly and have to email relentlessly, long story short eventually sent it back got offered replacement (I refused) and again had to chase for refund - now they have sent me another Kelly bra which again I am trying to return and to date have had 3 emails ignored!!!

After initially giving a bad review No 1 bra contacted me a sorted it out very quickly. I am now a happy customer. The bra fits very well and will reorder again..

No1Bra Customer Care went over & above any other Customer Care service I’ve experienced. Very helpful in advising on correct fitting & replacing a wrongly ordered item immediately. Bras and Briefs are of high quality & fit superbly.

Very good experience with customer service, who helped me on my way to finding the most comfortable and well fitting bra I have ever had. I immediately ordered another.

After I had written my review, my issue was resolved satisfactory, The issue was because of the distribution centre, Kim at ‘no 1 Bra’ was more than helpful. And I will probably purchase from them again as I like the product. I have bought bras and knickers previously form No1 Bra loved the product, not cheap, had a good experience. Ordered a bra & knickers in June delayed delivery which was explained they would be dispatched at the end of July, I then received an email asking if I liked my new Bra in August, then the nightmare began after numerous emails and telephone calls from my self, the customer service, follow up and broken promises, I will never purchase anything from them again, I was a complete inconvenience for them to deal with.

Excellent customer service from phone consultation to delivery. Bras are excellent quality, very comfortable and well supporting.

Fantastic customer and fit service! Second lot of bras sent out immediately with no charge. Kelly bra feels like it was made for me! I'll only be buying no1 bras now!

Really good fit and looks really nice too, the padding is not so much it feels bulky. Will be ordering more bras in the future.

These Bras are amazing. They are so comfortable. No1 staff are so helpful polite and get things sorted. Ordered 2 Kelly bras in nude was on back order. They have arrived and just had to put one on these bras are so comfortable, no digging of wires support without knowing you have a bra on. They give wonderful shape Just ordered 2 more 🥰

Best bra I have ever worn, I have the Kelly Bra, which is padded and the Darcey Bra which is non-padded. I find both styles very comfortable, once on I am not constantly trying to adjust them, they fit perfectly. I know they are a bit pricey, but believe me, they are worth it.