This is a good service, but reconnection always seems to have issues. The technocal supoort, however, are patient and helpful

The company is really helpful, professional and efficient. From start to completion we have been really impressed with their service and delivery.

I have just signed up to fibre broadband with Freedomsat Fibre and the whole experience has been smooth. I was originally with BT and once my order was placed with Freedomsat I soon received an automated message from BT stating that my service would be moving on the date agreed with Freedomsat. Freedomsat checked if I really wanted to keep my landline explaining that BT were ceasing all landlines in 2025 (checked this with BT and it is true) and so I saved a decent amount of money ditching my landline and just going for fibre broadband with Freedomsat. Speeds are slightly better than what I had with BT.

Trustworthy and great support

Great service from the team and importantly a great stable bespoke Broadband service. Personal service too. Would highly recommend

So for context the house is in the middle of nowhere and we have no mobile signal, exceptionally limited access to internet. It's really really painful getting anything sorted. Lewis Walsh was exceptional in understanding the situation, managing our expectations, keeping us informed with regards to when things would happen and how. He liaised with the third parties and sorted everything for us with minimal stress and fuss. Absolutely delighted. Everyone has been a pleasure to deal with and would happily recommend. We are a tough customer and it was just managed and dealt with.

Excellent service and a good product that worked well!

A helpful team thank you

Very helpfull with setting up and organising replacement part and also with sorting package for me in first place.

A lovely company to deal with all the staff are very knowledgeable and friendly, this is what customer service should be like