Our connection from Toronto to Punta Cana was cancelled, so I rush booked an accommodation - the cheapest that showed up in Google was Rhelat's. Read the comments here after my purchase, made me suspicious so I called the hotel to double check, and they confirmed the reservation took place. Only used their service once hence the 4 stars for now.

Arnaque... je regarde les commentaires trop tard.... ouf ce n'est que 68€....

I booked a hotel night at the advertised rate, they turned around raising the rate. When I said I didn’t want to pay that random higher rate and to cancel the booking, they promised to refund. This has yet to happen weeks on, disgusting. Am hunting down their management team.

Arnaque!!! Fuyez à tout prix !! Nous aurions dû regarder les avis avant!! Comme de nombreux commentaires, reservation faite pour une nuit et qu elle ne fut pas notre surprise très rapidement après de recevoir un mail avec un montant additionnel?

Cancelaron mi hotel último momento en diciembre 2023 a la fecha no he recibido mi reembolso

Helpful customer service

Professional call center and so helpful

Extremely satisfied . Perfect service

Sono proprietaria di un' hotel che è aperto solo in estate. Questi stanno vendendo le nostre camere anche per adesso, dicembre, gennaio che non ci siamo!!! Diffidate di questi siti insulsi e prenotate direttamente con la struttura se possibile!!! Sul nostro sito e Google per esempio si capisce che siamo chiusi ora. L'hotel si chiama Hotel Raffaello a Caorle Ho provato ad inviare screenshot come richiesto ma non può essere consegnato. Mail delivery error!

This is not a legitimate agency. I made a reservation, but my booking is not being forwarded to the hotel. Payment was made upfront, and I have been emailing them for two days with no resolution. Edit—- I am complaining because I cannot confirm my reservation. My reservation is for March 29, 2025, and you’re telling me I can only confirm it after March 14, 2025. Does that even make sense? This is completely misleading.