Totally scam!!!! Edit: They are aware my booking details, but do absolutely nothing. They only pretend to be nice in the reply.

I can across this site via Google Hotels so felt confident it was genuine. However it is not. After taking my money (for a hotel who later confirmed they had been fully booked for some time) they emailed saying they had instead found me a replacement room in a nearby hotel (that would otherwise have cost 3 x the amount per night of the hotel I was trying to book). They offered a refund or the higher rate hotel for the amount I had already paid. I requested an immediate refund (this was a matter of minutes after the payment had been made) - I am still waiting for the refund which seems to be typical of others experiences. Each email I send chasing the refund is responded to with an automated and generic response. Don’t ever use this company and if you do contact your bank and dispute the payment

THEY WILL SAY THAT THEY WILL REFUND YOU BUT THEY WILL NEVER, HURRY UP AND CALL YOUR BANK FOR CHARGEBACK IF YOU FACE THIS ISSUE. CONTACT DED DUBAI GOV FOR MORE HELP. Pure scam. They promised a room, gave a fake reservation number. The hotel doesn't know anything, the voucher has 0 value. They are holding more than 9.000,00€ in their hands. Advising me several other lower cost hotels which are far from what I wanted. Arguing about putting on priority for no reason, infinite amount of mails talking about elevation of the case. Ghosting on WhatsApp. They're arguing to give the room 2 days before arrival when the hotel is fully booked, then that they will consider for a refund, and so on. AVOID REHLAT, THEY ARE SCAMMING NO MATTER THE AMOUNT. DO NOT TRUST GOOGLE HOTELS REDIRECTING YOU TO REHLAT !!! A case was opened with the Dubai DED, they don't even care, they scam on a daily basis, 221 employees including the CEO which can be found easily on Linkedin having the professional scammer status. RCO3466515

They have charged me and cancelled my booking. I keep chasing them for a refund but all I receive is an automated response and no luck! Stay away!!! Scammers!!

ESTAFA!!!!! Reservé con ellos para un hotel a Madrid, me cobraron y al día siguiente me cancelaron la reserva porqué el hotel no tenía capacidad, pedí la devolución del dinero y a la fecha no tengo el reembolso en mi cuenta. He escrito varios emails y me contestan qué lo están procesando y los teléfonos qué tienen para España no sirven, ésto es mejor denunciarlo...

It’s not real travel agency. It’s scammers, hi charge me 2 time and don’t refund money . RGD352 , RCO3462089 booking . HOTE IN PARIS HYATT

Es una estafa, no realizaron mi resevacion y no hay forma de como comicarse con ellos. Llamas el teléfono suena pero cuelgan

I wish I had read these reviews before booking with them, I have never seen the refund coming my way. I am also charging lots of so-called Service fees & Add, which are non-refundable. Avoid 100%

ACHTUNG !!! Rehlat wirbt mit falschen Preisen. Sammeln Daten für Werbung !!!!! Nach eingabe der Kreditkarteninformation bekommt man die Info, dass die Buchung doch nicht möglich ist. Danach wird man bomadiert mit Werbung. Da ich selber in dem gebuchten Hotel arbeite weiß ich, dass es nicht ausgebucht war. Wollte nur wissen wer da die Preise falsch angibt. Finger weg von der Seite und bucht direkt!!!

Wow booked a five star hotel to be told they not available and to give me 4 star hotel of they suggestions wow