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Joe Railey

19 January 2024, 02:41

  • US

It works well in a quick fix scenario

It works well in a quick fix scenario

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Julie Bush

18 January 2024, 03:04

  • US

Cancelled Subscription Handled Efficiently and Professionally

I emailed yesterday requesting my subscription be canceled due to the product unfortunately doesn't work well for me. I received a prompt reply this morning and my subscription was cancelled promptly, as well as my credit card account credited today. Again, excellent customer service and a pleasure to highlight!

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Liz Ricardo

13 January 2024, 15:58

  • AU

I didn’t receive my product but the…

I didn’t receive my product but the supplier resend the product for a second time and was lost again by Australia Post. So they fully refunded my purchase price. Great to deal with and quick response for your email concerns .

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Christian Shelton

12 January 2024, 01:56

  • US

It actually worked

It actually worked. Saw an ad on Instagram, which could be hit or miss. But it actually worked -- and my hair is longer, so that was cool.

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Andrew lufc

06 January 2024, 19:52

  • GB

Will use again

Will use again

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Consumer

05 January 2024, 23:58

  • BE

Re-routing success

Shipping to Europe means high import charges. Had to reject the delivery as import duties were double the product price. Tribal Chimp were kind and did an efficient job re-shipping it to my sister in the U.S. We’ll have to wait to use it but appreciate the great customer service.

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JESSIE

15 December 2023, 13:03

  • GB

Dont buy!

Where to start. Dont waste your money! Poorly packaged in a jiffy bag so the box was crumpled. On opening to check there was actually a product in there, half the contents was in the lid. Cant give this to my son for xmas now, wish I'd just found an alternative in the UK. Absolute waste of money. Have learnt my lesson, dont buy from ads off Facebook!!

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Sarah Gregory

05 December 2023, 22:01

  • GB

Verified

Long delivery and expensive customs fees

Ordered from this company on the 8th November and over a month later I contacted them to check where my order was. They had advised it was stuck in customs and would ship again. A few days later I received a card from Royal Mail to say I had a customs fee to pay which was £35. I went to my local post office to pay the £35 and was given the parcel. I wasnt happy about it but as this was a gift for my partner for Christmas I needed to. Then a couple of days later I received abother parcel of the same products from the second shipment sent. Didn't need to pay the customs fee for this shipment. If I had know that the customs fee I needed to pay was for the original shipment I would never had paid and just waited for the second shipment. Very disappointing indeed. However, my partner does love the products and now he has tow of everything even if it did cost me a fortune.

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Lisa Murray

01 December 2023, 21:05

  • GB

AVOID THIS COMPANY LIKE THE PLAGUE

Apparently a delivery with UPS was attempted. This never happened. No UPS card and I was in when supposed delivery happened. Now told to pick up from post office, but no details of where. Should know better than to order something from Instagram. Seriously avoid this company. Just nonsense. TOTAL SCAM.

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darren bridges

24 November 2023, 04:35

  • US

Awful!!

Awful!!! Ordered product 2 months and still waiting .sent countless emails not had one response. Avoid this company !!!!