Verified
Not recommended, poor customer service
I was sent a locked instead of an unlocked IPhone. Reaching customer service to return and replace the phone has been next to impossible. No customer service number and sloop does not return emails within 48 hours. So frustrating. My recommendation: Do not buy from them.
Verified
They sold me a LOCKED phone
They sold me a LOCKED phone! And they are not cooperating in getting that resolved. Note: they have no 800 or other number to call and just keep responding with cryptic emails.
Verified
Poor sent me a phone and is still…
Poor sent me a phone and is still locked I called the company that the seller of the phone they tell me they can’t unlock it till the original owner call them and unlock it when I don’t know the original owner I brought it threw loop iPhone 8
Verified
They delivered what was promised
They delivered what was promised. My only issue was the shipment required a signature, which I didn't know ahead of time. I had to create an alternate delivery address via FEDEX and pick the item up because I was not going to be home. Just an extra step but not ground shaking.
Verified
Excellent refurbished Iphone 8
Extremely delighted with purchase of Iphone8 for my grandaughter. It was in excellent condition, great price, great shipping and service, and it also included a warranty which was a bonus. Thank you Loop.
Verified
The order was not processed
The order was not processed. No response to my requests/follow up.
Verified
Poor battery
The cosmetic condition is great. The downside is the battery life won’t hold a charge for a day.
Verified
Always awesome stuff.
Always awesome stuff.
Verified
Awesome
Awesome and My son really enjoyed getting his new phone
Verified
in addition to the delay in delivery
in addition to the delay in delivery, i bought an iphone 8 premium and the battery health came below the guaranteed minimum of 95%