Verified
Fast delivery
Fast delivery
Verified
Poorly packaged but replacement offered
Delivery was quick but I was disappointed with how my purchase was packaged. It was a £99 bike light and was just in a plastic envelope with no bubble wrap or inner protective covering. It is a Xmas present so I am hoping it is not damaged as won't find out until after 25th Dec. * Had an email from Rebecca at the company today offering to send a replacement light. It's really reassuring to know that they take issues aised seriously and try to resolve them - that's all people want. Well done H2 Gear.
Verified
Excellent service
Ordered the bike shoes late on a Sunday night, they arrived on Tuesday morning, fab service
Verified
Early delivery
Amazing service well done Team H2 Gear. Bike arrived a week earlier!!
Verified
Can’t say because the item ordered…
Can’t say because the item ordered wasn’t in stock?
Verified
Terrible aftersales care £3500 on a…
Terrible aftersales care £3500 on a bike to be told it needs a service after 6 weeks and i am liable to pay for it
Verified
Very prompt service and dispatch
Very prompt service and dispatch. Goods received in two days.
Verified
Arrived quickly as described
Arrived quickly as described
Verified
The response time was impeccable
The response time and quick organisation to get my sons new bike out to me from H2 was fantastic within a couple of hours they’d already sorted delivery and had it ready to be shipped! The only downside was the delivery company who came a day late so I had to put the bike together late at night ready for his birthday which was slightly frustrating as had lots of other jobs to do!
Verified
Very good seller
Very good seller. Item arrived on time as described. Rapid customer support. Would buy again. Highly recommended.