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Fast processing order
Contacted Giant UK regarding the product I needed and was referred on to dealer holding stock. Ordered online and it came within 2 days. Email confirmation to posting and tracking. No complaints with the company
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Delivered as expected
Delivered as expected via DHL for a reasonable price overall. Will look to use them again for cycling parts etc
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First time I ordered from these
First time I ordered from these, great correspondence and quick delivery, highly recommended
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:-( Incorrect item delivered
Unfortunately completely the wrong item sent - ordered a stem they sent me something else - the paperwork has the right item detailed but the package has something different! I now have the hassle of emailing them about it and then follow whatever they ask me to do - let’s hope they pay the postage - also delayed me coz I needed the stem ASAP Where Is the quality control and checking process :-(
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Very positive and professional
Very positive and professional. Quick delivery. Couldn’t fault them.
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Good job
Made sure in an email after ordering that I had ordered the correct size trainers
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Very good customer service
Very good customer service
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Delivery was ahead of schedule and…
Delivery was ahead of schedule and tracking was good
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Advertised shoes in the wrong size took my money and then didn't get in contact with me to tell him they hadn't had my stock even though I clicked on a size 7 and a 1/2
I went online cause I'll see a pair of trainers I liked and they said what size I put 7 and a 1/2 which is my size and then they took my money so I'll presume that they're becoming very soon as it said next day delivery left it a few days didn't arrive so i rung up they said someone was away On holiday he was dealing with it so that 1 took over from her but apparently she sent me an email asking my size as because you advertising an American we shall find very strange I finally did get brutal guy he was quite helpful but I was very disappointed to hear that they haven't got my size and I had to get a refund which took what a while to come through as well so basically I'm not very happy from miss as I was looking forward to getting them trainers
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Easy to use and great all round
Easy to use and great all round