Verified
great customer service
We went into to solent beds and furniture with a rough idea of what we wanted. With assistance from a worker in store we were able to find exactly what we were looking for! Good, friendly customer service.. not too pushy in any way! Maurizio was a great help in ensuring we got exactly what we wanted!
Verified
If only other businesses were as good
Excellent service friendly and helpful couldn’t do enough for us top crafted furniture that will last a lifetime at a affordable price
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Friendly service
Friendly service
Verified
The place to go for furniture...
Popped into the Newport store last Sat to look at coffee tables. Ordered a lovely coffee table, told it be delivered Weds and will receive a call on the day to advise delivery time and to their word I did! I am very happy with my purchase, the table is and looks superb. Now ive ordered a complete set of bedroom furniture via lake branch where Shane Morey was more than helpful.
Verified
From the moment we walked in
From the moment we walked in, to the moment we left (which was about 2 hours later) we were made to feel welcome by Shane and he never put any pressure put on us. So refreshing! We received lots of really good advice about the products we were looking for, along with timescales for delivery and even storage options. Shane demonstrated mechanisms, showed us styles and colours and even checked stock in the warehouse next door for us. We could not fault the service offered and intend to return to purchase even more items as soon as we can! Why buy at an over-priced 'chain' store when a gem of a local store is right there on your doorstep?!
Verified
Very friendly
Very friendly, helpful staff
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WE ORIGINALLY PURCHASED A ARMCHAIR…
WE ORIGINALLY PURCHASED A ARMCHAIR WHICH ONCE DELIVERED WE FOUND IT UNSUITABLE AFTER A FEW DAYS USE FOR OUR PURPOSE MY WIFE SUFFERS FROM SCIATICA NO PROBLEMS FOR THEM, THEY COLLECTED THE CHAIR THEY GAVE US A CREDIT NOTE FOR THE WHOLE AMOUNT TOWARDS ANOTHER PURCHASE WHICH WE HAVE JUST HAD DELIVERED BY A COUPLE OF GREAT EMPLOYEES WITH A GREAT ATTITUDE TO CUSTOMER SERVICE. VERY GOOD ALL ROUND SERVICE FROM ALL AT SOLENT BEDS ETC
Verified
Furniture arrived flat packed which was…
Furniture arrived flat packed which was not mentioned anywhere in the description.
Verified
Sorry it is late being sent.
On my first visit to Solent Beds & Furniture, I had the pleasure of meeting David and Paul, these 2 Gents, I found to be very Professional, helpful, kind, polite and knowledgeable. They are a great asset to there employers, as well as very easy to talk too. Thank you for your time, I am hoping to visit your lake Store in the next 2 weeks, I cannot add anything more, just 2 very good people. Many thanks T Kimber
Verified
Good quality furniture at reasonable…
Good quality furniture at reasonable prices. The staff are knowledgeable and very helpful. My first choice for furniture purchases.