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Bella

26 February 2025, 06:33

  • 1 Review
  • GB

Verified

Price does not match Quality

I had high expectations; however, I left disappointed. Samples were nothing like the pictures and extremely pricey. I found these tiles afterwards elsewhere much cheaper and of the same quality. Unfortunately, I felt completely scammed.

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Matthew von

18 February 2025, 20:16

  • 2 Reviews
  • GB

Verified

Marlborough Terracotta Tiles

Purchased ~190 Marlborough Terracotta floor tiles via the website. Slightly worried from other reviews that they would all arrive in pieces given their fragility. I need not have worried. The crate arrived by DHL, on the day selected, well packaged and covered with plastic. Tiles were packed together, on their edges in 2 layers. Out of all the tiles - only 8 breakages and I think these will easily be absorbed by the herringbone pattern. My only minor constructive criticism for the company would be to ask for a little more communication that the shipment was on its way. Until DHL sent a notification on the day of delivery - I had only received a order confirmation. Other than that - great service - thank you.

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Polly Richards

08 January 2025, 04:09

  • 1 Review
  • GB

Verified

Impressive service for samples

Tile samples arrived two days after ordering in perfect condition, thanks to well devised packaging. Impressive!

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Sarah Mitchell

31 December 2024, 03:44

  • 1 Review
  • GB

Verified

Lovely tiles but won’t replace broken ones

Really lovely tiles that look beautiful in my kitchen. However, the tiles arrived with a piece of paper saying that the tiles were fragile and that any broken in transit would not be replaced. This seems unfair, especially for such expensive tiles which didn’t have a lot of packaging to protect them. I thankfully only ended up with a few broken or scratched tiles (~5%), and I had enough spare that I could throw them away. However, I think it is very unfair to not replace tiles in this situation. Presumably they get a lot of people messaging about broken tiles - so put the paper in the box to deter anyone from even bothering to contact them!

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Valerie

13 December 2024, 15:33

  • 1 Review
  • GB

Verified

Great choice of tiles

Great choice of tiles. Samples arrived quickly and then the order. Customer service was very helpful too! Very pleased customer!

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Bants

12 December 2024, 06:19

  • 1 Review
  • GB

Verified

The tiles are really nice but £60 for…

The tiles are really nice but £60 for delivery of 6 boxes is absolutely extortionate

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A Goodenough

11 December 2024, 06:43

  • 1 Review
  • GB

Verified

Very happy customer

Really well packaged and very pleased with the high quality tiles supplied, nice website with lots of good imagery and a massive range

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Lucy Strathon

09 December 2024, 20:56

  • 2 Reviews
  • GB

Verified

Speedy sample tile service

Speedy sample tile service - thank you

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Mimi Westbrook-Grubb

09 December 2024, 01:22

  • 1 Review
  • GB

Verified

Lovely tiles

Lovely tiles! Unfortunately the colours were not right for our current project.

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sara

08 December 2024, 21:48

  • 1 Review
  • GB

Verified

Great service beautiful tiles

Great service beautiful tiles