I contacted Premium Appliances to source some parts for a Neff extractor. The manufacturer instructions were rubbish but the fine folks at Premium Appliances were super helpful, informative, and a pleasure to deal with, even out of hours. Everything turned up the next working day and now, thanks to them, my kitchen is fully functional.

Always a great experience and good service. The team are super friendly and do a perfect job, and took away the old appliance.

1. Difficulty in setting correct address on the website. 2. Failure to advise delay in supply and follow up as promised.

Excellent service, arrived on time and well packaged

Great customer service, quick response and shipping of items.

Brilliant customer service, very prompt and helpful when i was trying to find a correct part for my new induction hob. Would definitely recommend! Great product too.

Would use again everything spot on could not fault. Thanks very much

The hob we ordered off of you was delivered smashed ! My husband phoned to report what had happened and a new one was delivered the next day !

Easy to order. Delivery time short and on time.

We had an excellent experience. Very good customer service, very prompt replies even after hours. We had to sadly cancel an order and there was no problem with the refund. Will definitely use them again for our next purchase