Verified
Fantastic Service with a difficult Order
We purchased a patio set from Patio Life shortly after lock down in the full knowledge the supply chain had been affected as such no delivery date could be given but we would be advised when available. Several weeks later the delivery date was confirmed and the delivery made. Disappointingly one chair leg was damaged and a replacement was re ordered. The table was subject to the usual use over the summer and covered and put away for the winter. During Christmas the table was reused when we noticed marks to the table top between the glass laminate. Photos were sent reviewed and without any fuss and we were offered an upgrade due to delivery issues. The table top was delivered this week and all looking good. In summary whilst our order was disappointing for all concerned the service from Patio Life and Norfolk Leisure was constantly excellent. Thank you
Verified
Great product and Company
Great product, great service. Would recommend.
Verified
Cast Iron tree of life bench
I purchased a tree of life bench in memory of my beloved husband. I love it and put a plaque with his name on. It’s great quality and looks fabulous. Price very reasonable too. Very happy with purchase.
Verified
5 burner beefeater BBQ grill…
Ordered a 5 burner beefeater BBQ grill from patiolife. Amazing service and aftercare BBQ looks amazing in my new outside kitchen will use these guys again
Verified
Had a good browse on their site ,it was…
Had a good browse on their site ,it was very useful and straight forward ,lots of different ranges of products and great prices and value for money.will definitely be purchasing items on a regular basis
Verified
Great patio set
Great patio set Excellent service
Verified
Very pleased with my purchase will…
Very pleased with my purchase will definitely be using again.
Verified
Great customer service
Great customer service , prompt delivery and excellent value for money.will definitely shop there again in the near future .
Verified
This is the company you should avoid
This is the company you should avoid. If there is ZERO star, I will probably give ZERO star. I have ordered garden furniture which is ‘in STOCK’, but it took almost 5 weeks to receive it. But When I received the ordered item, the received item was not a NEW item. It seems it was used or returned item as they are not in the original packaging. Even some parts were packed in a ZIPPER PACK and wrapped with MASKING tapes. And some chair has actually some marks showing it was used by someone. In addition, a tabletop I ordered is a SPRAYSTONE table top, but what I actually received one is a GLASS TOP.
Verified
Really disappointing service.
Really disappointing service. After being polite, when the initial delay occurred on our April delivery. We were constantly told conflicting “stories” It’s at the port… the dispatcher will contact you with a delivery date…it’s not in the country yet… it’ll take till July at the earliest…. To name but a few… It appears patio life take this as weakness… Because, as soon as I cancel the order, miraculously the set arrives… now I might be being cynical… (but doubt it…) I still haven’t received a refund 10 days since cancelling… Thankfully I purchased on a credit card… As it will soon be handed over to them to reclaim funds… Avoid at all costs…