ordered a bbq preparation table, on the promise it was in stock.did not receive till 1 month later. the director blamed it on COVID 19 and couriers. deeply disappointed in false promises. I have edited this review from my original post because I received an apology in which I respect you for that. the item I eventually received was excellent quality.

Cannot speak highly enough of Pete & Patio Life. After being messed around for 7 weeks by high-street retailers, Pete moved mountains to be able to provide a like-for-like product in time for my partners birthday. Even with the difficulties brought about by the current pandemic, this company continues to put customers best interests at heart & provide a friendly and professional service. Thanks again Pete & co., will happily recommended to friends and family.

Broken bowl to chimenea on delivery. Not great communication from PatioLife and took 4 months to sort.....part from China (C19 and all that). BUT when bowl arrived with PatioLife, Peter delivered it himself the next day.....a round trip of 130 miles. Bad start. Great end.

Ordered items that were delivered at just after mid-day the following day. Excellent service and a friendly response from Patio Life from the outset.

They sent the wrong colour even though they confirmed the colour I ordered but worse than that did not even acknowledge my email about it. Customer Service therefore not good

Appalling service from this company! Cancelled my order without any communication, I had to chase them to then discover the cancellation! No apology offered. Disappointing. Edit: You have just responded below to this complaint from 2019! Please don’t make out this is a current complaint!

Brilliant! Super fast delivery

Really pleased with my rattan lounger set. Good quality, as described. Very quick and efficient delivery. Thank you

The chiminea I bought is a brilliant product. The service is excellent from the order all the way through to the delivery.

Excellent service, polite and courteous. Very helpful resolving an issue outside of their control too.