No update on order
No update on order. Still not received
Expensive compared to their…
Expensive compared to their competitors. Only used them as i had loyalty point to use or i would have purchased elsewhere. Delivered within 48hrs
Fast delivery
Fast delivery
good quality
good quality
Problems with pen torch description resolved
A pen torch described as LED very clearly wasn't when tested - it's a filament bulb. Otherwise the torch was well made. The description also didn't make clear that the torch was for pupil size estimation only. The lady who answered my queries did so very patiently & courteously, entirely to my satisfaction. She also said that she would raise the points I made with the QA department. I have given this review 5 stars because it is very clear that SP Services value their business integrity.
Good Customer Service response to problems with order.t, but at same price
The item I ordered, I was told was no longer available but was still shown on the website. The website order failed so then nothing happened until I phoned to find out what was going on. I was then sent a similar item, but which was half the quantity at the same price. I.e. I ordered Celox Gauze 3m, I got Celox Gauze 1.5m, but was charged the price for the 3m. However, after discussion with Customer Service, they understood the issue, have corrected the website, apologised, and more than fairly compensated me for problems and issues with this order.
Very fast service
Very fast service. My only complaint is having to pay VAT on defib pads. Scandalous!
Very nice customer service.
Very nice customer service.They answerd all my questions swift and precise . Now i'm waiting for my MERET. Hope for it to be the right one for me. Thank you.
Delivered in less than 48 hours from…
Delivered in less than 48 hours from ordering And received personal phone call to up date about item not available immediately Good service all round
quick and efficient
quick and efficient