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Just installed my hyper lights in our…
Just installed my hyper lights in our new barndaminium. They ere fantastic light We have three on dimmers and 3 on regular switches. They are 17 ft high and do an amazing job.
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Lights work great seem to be high…
Lights work great seem to be high quality packaged very well have them in service quick order process
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Great Customer Service & Products!
Every time I emailed hyperlite with a question they responded VERY fast. I think every time it was within 15 minutes, which was crazy to me. Now for the lights. WOW. I got 10 150w lights in my 40x60x16 shop and it’s LIT up. I have zero complaints and would recommend these lights to anyone!
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It's like having sunshine in the garage.
I'm very pleased with the purchase. Fast delivery, well made and good value.
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Ease of install and hook up.
I have installed two units to replace existing outside lights and both took me about 30 minutes each. Lighting is good. I like the fact that the light is on a swing hinge. Only complaint is the silicone gasket gets stretched out so I had to cut it to shorten it to fit in the groove but not a big deal.
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Customer service was so nice & helpful
Customer service was so nice & helpful. Ordering online was easy with fast delivery.
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Impossible to make returns…
Returning items is IMPOSSIBLE. We mistakenly ordered 100Watt lights (due to website bouncing back to previous pages) and meant to order 150Watt lights. I have contacted customer service 3 times (they will not allow you to speak with a supervisor) and followed their return policies. I have emailed pictures showing our un-used, un-damages products and emailed a letter stating our items and reasons for the returns. The Company states returns MUST be within 30 days of receipt. They make this impossible. After 3 contacts with customer service (over 1 1/2 weeks time, I was told it would take 2 weeks for me to receive an emailed return receipt for the items to be returned. I am now waiting as the days tick by. THIS IS NOT GOOD CUSTOMER SERVICE. I DON'T RECOMMEND THIS COMPANY if you are looking to buy garage or shop lights.
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I ordered a pair of lights but they are too big.
I ordered a pair of lights but they are bigger than expected. I emailed the company in order to return them. I was told it would take 1 - 2 weeks to get a label. I have waited for 2 weeks for a return label and I still have not received one. Not sure why it takes so long to get a label?
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I am the cheif pruchasing agent for my…
I am the cheif pruchasing agent for my school district lighting. My experience has been flawless. They have reacted quickly to resolve any problems. The lights themself are high quility. Hyperlite is my go-to source.
Verified
Disappointed
After contacting customer service to change my physical address, the lights I purchased were sent to the wrong address With this being a small order ($400.00) it does not seem to be very important that my order went to a address 50 miles from my home. I am a little disappointed in how this was handled, the customer service person (Susie) wanted me to arrange to have the lights returned…… I had to drive 100 miles to go and pick up my purchase, I am not real happy about that!