I am still in the process of completing a project with them, but so far, their customer service has been awesome. Great software, Great freelancers, quick and efficient communication and response. Easily resolve any issue encountered by their clients and very transparent process. Overall, they have been great and I look forward to working with them continuously.

I had a great conversation today.They answered all my questions.I was very happy with their service so thank you for everything

the system is extremely difficult to understand. There is no one I can speak to directly, and have to send emails. While they are quick to respond, I do not understand the instructions provided in the emails, and no amount of asking questions have allowed me to achieve the results I want to achieve with my books. I have multiple books in process, and none finished due to this difficulty.

As a first timer everyone along the process was very helpful and patient. Couldn’t have asked for more!

Helpful support team. High quality work.

Editor was absent. Ghostwriter wonderful. Not sure of using service future. 3 stars

My experience was smooth and my book was done in less time than I expected with very high quality work.

Everyone has been really professional and kind, suggesting improvements where possible.

Great experience using there service. Software could use to be a bit more user friendly but over all wonderful!

First and foremost, My writer was excellent to work with in every way. She was on time and delivered an amazing manuscript. So far the book has received 30 reviews with an average rank of 4.9 stars. The platform they have at Theurbanwriters.com is so convenient and user-friendly. They make every part of the process easy, from choosing a writer to following as the work gets done in real-time. The editor was just as good. The best place to get a book written.