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The Andy

18 July 2024, 03:53

  • US

Ships at a snails pace

They do not tell you shipping time before placing the order. I am 6 days in and still my order hasn't been shipped. But they immediately took my money. All I have is a pre-shipment number from USPS. If I had known it was going to take weeks to get hair product I would have ordered it from somewhere that would have shipped it faster.

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LuAnn Althouse

18 July 2024, 03:25

  • US

I received my order in just a few days…

I received my order in just a few days and you guys sent me alerts the whole way! I would definitely order from you guys again! Thank you!

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Melissa Emerson

17 July 2024, 22:35

  • US

ALL the promo codes would not work for…

ALL the promo codes would not work for the products i bought

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Sophie Hume

17 July 2024, 16:44

  • US

Great prices and free shipping

Great prices and free shipping. Also able to pay via Amazon. So easy!

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Deborah Hale

17 July 2024, 14:23

  • US

Having my product..is a major…

Having my product..is a major plus..And..excellent price. Hands down the best hairspray..ive ever used..that holds! Wish ..you had.phone customer service @ least chat😇

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Lori Bennington

17 July 2024, 08:10

  • US

disappointment

communication was poor, i waited almost 7 days to inquire about my order only to find out one of the products i ordered was not available and was misrepresented on the website, the company could have reached out to me versus my having to reach out to them. Now my credit card has already been charged and I have no product, poor customer service in my opinion.

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First time

17 July 2024, 04:58

  • US

It’s been 4 days since I ordered item…

It’s been 4 days since I ordered item for store pickup and I still have not gotten an email saying item is ready to pick up. Turnaround for store pick up is not 24 hours as advertised.

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craig Nalley

17 July 2024, 02:46

  • US

I gave my email to get a 20% off…

I gave my email to get a 20% off discount and then they did not give it to me. It’s like false advertising and I didn’t appreciate it.

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JAD

17 July 2024, 01:43

  • US

Correct Order; Shipped quickly

Received correct order in a good time. Thanks!

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Kristi Ward

16 July 2024, 22:59

  • US

Easy check out..

Easy check out... let's see how fast and accurate the order arrives. Thank you Planet Beauty.