Absolutely terrible customer service.
Absolutely terrible customer service. 7th March. Having paid up front for 18 LED panels, only 13 arrived, the balance was on back order due in 7 to 10 days, as it is supposedly a popular item. I repeatedly chased, without response. on the 8th of June, I was told the the product had been discontinued? so much for it being a popular item. I now have an office with 2 different lamp colours! I think I was deliberately sold old stock. The reply looks as if the exchange or refund was a proactive initiative! far from it, I had to chase this all of the way. I am still awaiting VAT invoices.
Good range ..
Good range ..
LED internet website
Brilliant website easy to manoeuvre through easy to put items in the basket secure payments and Super Super Fast P&P in all a great purchase and Smooth Transaction
Received order
Received order - very poorly packaged - bulbs not protected & loose to slide about in delivery box. Ridiculous notional piece of brown paper included as packing. Outer packaging not marked with ‘fragile’ tape and perforated during delivery. Very poor customer support. Suggest use another more careful supplier.!
Great prices
Great prices , prompt delivery .
Easy to order
Easy to order, great delivery what more does a consumer want. Great job
great service
service received on placing the order and delivery was excellent
Excellent product and service.
Excellent product and service.
Faulty LED bulbs that flickered…
Faulty LED bulbs that flickered (validated as faulty as I used another one I had to validate it wasn’t the fitting), sent back for a refund (at cost to me) which they refused and claimed they worked. Stuck between a rock and a hard place and out of pocket. Will not be using or recommending to anyone.
Didn’t receive items
Didn’t receive items, neither courier nor LED Hut took accountability or resolve issue!